"Either I didn't read the shipping instruction, or it wasn't that clear in the explanation, but I still have not received my order to Canada. USPS cannot track packages once it has been released from customs. I still have not received my jacket, and my local post office has not knowledge of it arriving. I will not be ordering USPS again. Sorry guys but this is a fail.
Sincerely, Tom Rade"
"My one difficulty comes from the fact that I am in Canada. The costs of shipping and returning an item that does not fit are fairly steep. I realize this is out of your control, but I just thought you would be interested in a factor that might be limiting business coming to you from Canada. I ordered two items, both excellent and as described, but only one fits. As a result, the good pricing on the item I will keep is negated. Still, If I ever have an absolute certainty as to sizing, I would not hesitate to buy from you again. But if something looks like it probably fits, I will probably have to pass on the item. "
"Dealing with MotorcycleGear.com was a pleasure. I purchased the new HJC Symax III helmet and needed technical help for choosing the right size. Support was excellent and reassuring that I would not be disappointed. I look forward to wearing the helmet soon. MotorcycleGear.com...I'll be back.
Bob G"
"Very good experience every time I make a purchase,no issues very easy to deal with. Staff is extremely friendly and they know what they are talking about."
"Very good experience, I opted for the 3-5 day shipping. My item was shipped within 24 hours and arrived within 48. Good price on products and as described. Thank you!"
"Outstanding - Placed my order by phone, received shipping confirmation email an hour later, I received my Tour Master pants 4 days later as promised.
The velcro on the left side belt was defective, I called customer service and they arranged return shipping and I received the replacment pants 3 days later.
That's great and inpressive service. You've earned my future business
Thank you
"
"My overall experience with MotorcycleGear has always been great. A mistake was made one time, and their responsiveness to rectify the situation was fast, courteous, and painless. Mistakes happen...it's how they are handled that makes the difference. These folks are great. I have no hesitation dealing with them personally or recommending them to anyone else."
"This will be the 2nd time I've dealt with this site. The first was not a good one. However, the great prices at the site brought me back. This time I was much happier with the service and expect that I will continue doing business with them in the future. They have Great prices. My positive perspective on the service has been established."
"I use MotorcycleGear.com frequently, and have been a steady customer for 4 years (prior to their name change). They supply quality products at great prices with lightning-quick shipping. Their frank reviews of products are extremely useful for product selection."
"Everything was great. I'm glad I shopped here because I saved myself over $100."
"Good deal on these gloves. I can't wait for the weather to clear up so I can use them."
"Excellent transaction! Quality products at great prices!"
"As always, the entire order process was trouble-free and delivery was completed in a timely manner. All very true reasons I keep coming back to shop at motorcyclegear.com, but the main reason is their customer service. I always feel like a VIP every time I call, no matter how many questions I have. Friendly, honest and reliable!"
"Very good, arrived on time and item is as advertised!
Would definitely deal business again"
"Great selection of quality products at EXCELLENT prices! Quick delivery too! They have some of the LOWEST prices on CLOSEOUT Items (all top quality, new goods) that I have seen absolutely anywhere! I am VERY impressed with them in every way and have ordered from them about 6 times already and have been so pleased with everything I have purchased. I highly recommend MotorCycleGear.com"