"Motosport sight easy to use and orders are always on time."
"I'm really disappointed in the return service I received. I bought an item and the warehouse messed up and sent me the wrong part. Then I called customer service immediately (they sounded nice and sincere) and setup an RMA. I sent back the wrong part as soon as I received the UPS label. Customer service told me they would send out my replacement as soon as they see movement on the return shipment. They never sent it. I had faith in them that they would care and send out my part.
I called again two days after xmas and they didn't even apologize that they screwed up and won't even send it next day.If I had not called it would never be shipped out. Now I'm leaving the country, won't be home and my package will be sitting on my porch for who knows how long. It's not fair that I was sent the wrong part and now I have to wait weeks for a replacement. Screwed up my whole schedule. I won't be shopping with them again. I spent hundreds of dollars at this store in the past few weeks. What a disappointment.
Follow up 1/6/14
So Motosport called me after I wrote the above review. This is my third or fourth customer service rep I've received an email from, never the same customer service person. They offered me $20 to give them another chance, so I said sure. Never got the $20 nor did I ever hear back from anyone. I'm just going to use up my fast cash and shop at bikebandit.com or motorcyclesuperstore.com
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"love them,, fast service, good product"
"Firstly, I absolutely love Motosport's website and parts search layout for OEM parts. It has been extremely useful and I wish other sites followed their example. The only thing that knocks this down from a 5 star rating to a 4 star rating is the fact that it seems like it takes them forever to actually get my requested part in stock. 3 day shipping, overnight shipping and expected ship by date to my location are all basically useless if it's going to take Motosport 2 weeks to get the part plus ship time from their location.
So in summary, the web page is fantastic and parts availability is wonderful but the ship time for parts is poor."
"when i placed my order it said everything was in stock and it wasnt so my son did not get everything before x-mas we are still waiting for the rest of our order the one piece of produvt that we did recieve is very good quality"
"Best price, free expedited shipping and in stock!
As Phil would say, Happy, happy, happy."
"they were quick and correct as usual. "
"I ordered a helmet on the 11th of november assuming that this item was in stock and ready to ship. Now it is December 26, and I still have yet to see it. I think this is a bait and switch ploy to have me order a more expensive item.
J.D. Kelly, Ph.D."
"Always spot on and quick, easy to order."
"Was a very easy shopping experiance with no issues."
"i was well pleased with service and speed receiving oem ktm part."
"These tires are great. Verg good tread. Great price. The best price I have found. The time frame that motosport gave for selivery was thew days. I actjally recieved the tires rhe very next day after I purchased them. You cant ask for better service than that. I will definitly shop here again."
"Very good service, delivered as promised with correct product."
"Was very pleased with order and delivery process. Easy and reliable excellent merchandise. "
"Online order. Recieved order way earlier then I thought I would
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