ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.82/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.52/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

5/5

2019-05-27

Beautiful succulents

"The plants arrived safely and they are beautiful and healthy looking. I transplanted them yesterday and they look amazing. I had ordered some from another website that did not look as good as these. From now on all my succulents I get will come from Mountain Crest Gardens. My daughter is thinking about getting into the succulents as well and I showed her your website and she loved what she saw.
I especially like the different varieties you offer and the blog and tips etc.. Thank you
"


5/5

2019-05-27

Perfect

"Amazing product that is exactly like what’s advertised. Obsessed with this seller and will definitely be purchasing again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-05-25

Amazing!!

"I never cease to be impressed by mountain crest gardens! Their plants are beautiful, their packaging is amazing and prevents damage, and their prices are so reasonable! I also love that they have a rewards program that gives you points every time you shop! Thank you for yet anither amazing order guys!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-10-27

Beautiful Succulents

"Always receive beautiful plants, quickly and in perfect condition. My only problem is that I am still unable to pay with PayPal online, this is a real inconvenience for me!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2019-05-23

Beautiful and Healthy

"The succulents I got were gorgeous and so healthy! I was so pleased when I opened the shipping box and everything was in pristine condition. It was my first time buying from Mountain Crest as I wasn’t trying out the product to see if I wanted to buy in bulk for my company. I’m happy to say I will be buying much more in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-05-21

Shipping to Hawaii

"I ordered a number of plants to be shipped to Hawaii, and they were delivered alive and well. The packaging was excellent, and all of my plants were healthy. I would highly recommend anyone to order from Mountain Crest Gardens and have already spread the word to my friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-05-21

Wonderful!

"I was pleased to receive very healthy plants and quick shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-05-20

New babies look great!

"Plants are looking amazing. I was terrified that they would be dead by the time I got them but they were amazingly packaged and protected. USPS **** tho, they didn’t even try leaving the package at my door and had to wait a day for them to redeliver. Which made me more anxious. But now they’re home and they look very happy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-05-19

Jim Quint

"My Haworthia arrived in excellent condition. Another great addition to my collection! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-05-18

Great service!

"Very healthy plants good service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-05-18

Beautiful Mangave

"After collecting Agaves, this is my first purchase of a Mangave, and with Mountain Crest. It's much more beautiful in person. The pictures don't do it justice. Very happy with my purchase and I WILL be back for more!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-05-18

Always What I Expect!

"This isn’t my first order through Mountain Crest! I always receive what I ordered and the succulents are always in great condition. I love the new environmental friendly packaging too!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2019-05-17

Lovely!

"very nice, quality plants. Will order again from you!"


3/5

2019-05-17

Nice Plants

"I’ve been ordering from MCG since October 2018. The plants are always in good condition but there have been frustrating inconsistencies with my orders. My first order did not contain any name tags. I explained these were important to me in my next order and I received them. Three orders ago I left a note requesting certain plants in a bulk order (my business model is built on supplying customers with specific plants) and received the requested plants but was told on the next order I cannot request specific plants on bulk orders. On my last order one of each plant had a name tag so out of 50 plants only ten of my customers will get a name tag. I like MCG’s story, I like their plants, and I like the shipping schedule but I need to be able to count on a couple of things so I’ve been a bit disappointed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-05-17

The best succulents!

"'ve ordered with them twice now, this latest order was quite large. Both times my succulents came looking great with chicks already growing them! A few of them had 5 chicks already! They arrived within less than a week and were packed very well, not alot of dirt came out and they looked very fresh. I love the variety and colors available, they are perfect for my succulent garden!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process