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Product & services pricing
3.82/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.52/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

5/5

2021-06-23

Great service!

"Always receive great service and plants are in great condition when I get them."

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3/5

2021-06-22

Poor packing but great little plants

"I ordered 3 lithops and thankfully they are hardy little suckers! The packaging was not great and half the soil and gotten dumped out during the transit. I always write, "please pack well as boxes are exchanging multiple hands nearing the bigger cities" on my orders just having lived in NYC and Atlanta, packages usually get a little manhandled.

Usually it's been a great experience, but this time two of the three lithops had so much soil loss that the plant was loosened from the pot! :( If it was a more fragile succulent like "Burrito's Tail" where just brushing up against the leaves would cause some leaf loss, the plant would be bald by the time it got to my house. The lithops themselves were lovely and I got two different colors so thank you for that!! Hoping that the next purchase won't be so rough on these lovely succulent babies!
"

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5/5

2021-06-22

A whole box of happiness

"Incredibly impressed as always with the condition and vitality of the plants I recieved from MCG. Carefully packaged, properly dried before shipping (extra important because we all know how sempervivum HATE wet roots and stagnant boxes) and quickly processed. One cannot ask for more."

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5/5

2021-06-22

Great Products!

"Received my succulents sooner then expected! Instructions are great for how to unpackaged them to getting them ready for their forever spot whether it’s indoors or outdoors! "


5/5

2021-06-21

Nice plants

"Arrived in good condition. Just need to repot."

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5/5

2021-06-21

Beautiful plants, perfectly packed

"I'm new to succulents, so I have nothing to which I can compare this experience, but wow! The plants were even more beautiful than I expected, and I can't believe how well-packed they were. I felt like it was Christmas, unpacking my box of goodies. :) I can already see an addiction forming (thanks, Mountain Crest) so I'll be back for more. And soon! :)"

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4/5

2021-06-21

Well packing

"Packing is good, plants are well protected."

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5/5

2021-06-20

Excellent communication and packaging

"This was my first time getting plants by mail, but all the succulents were packaged extremely well, and Mountain Crest communicated clear shipping timeline and status at every step."

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5/5

2021-06-20

5 star

"Always great service, beautiful plants! "

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5/5

2021-06-17

Beautiful Succulents

"Mountain Crest Gardens' succulents were well and carefully packed. Shipping was fast. The succulents are beautiful! They came with a very informative instruction manual as well. I also ordered soil which is also excellent. I would recommend this company to friends and family and will shop here again.
"

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3/5

2021-06-17

Waiting for replacement still.

"Everything else came in good shape minus my hawthoria that had no soil or roots on it. They said they'd send me a replacement last week but still have yet to get it."

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5/5

2021-06-17

Great plants, fast delivery!

"When I went to repot my new plants, I was thrilled to see healthy roots and new growth on all of them. I will definitely order again!"

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5/5

2021-06-17

Lovely succulents!

"I love the variety of succulents they have. Packaged great and fast delivery! Order you won't be disappointed."

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4/5

2021-06-16

Nice

"Package arrived timely and plants were in perfect condition, looking very healthy. Only drawback was even though they were well packaged soil was lost from the little pots and I had to redistribute. My first purchase was for my mom,, and now that I see how nice they are for myself I would definitely buy again and have recommended to friends. "

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5/5

2021-06-16

love my new succulent babies!

"They came in great condition!"

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