ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.82/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.52/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

5/5

2021-03-29

Perfectly packaged and I love the tags that come with the plant

"I had been waiting for the sedum furfuraceum to be ready to order. Came with no damage and even cute little tags for plant name. These plants are hard to find and the price was good. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2021-03-29

Bug surprise!

"When I opened the box it was also filled with bugs. The succulents were smaller than I thought."


5/5

2021-03-28

Stunning!

"Beautiful plant, it came with everything I need to know about the plant and how to care for it. Definitely going to order from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-03-28

My first order with Mountain Crest

"My order arrived on time and the plants are in perfect condition. I'm so pleased. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-03-27

online search and great reviews:)

"My String of Pearls arrived carefully packed and very healthy, and is on it's way I hope. I loved the video posted on your website, and that is what led my to purchase from you. Thank you so much!
Kathleen
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-03-26

Succulents

"Very easy to order and lovely succulents. Fast delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2021-03-25

It was ok...

"The plants were ok. But didn't meet my expectations. I would probably just buy at our local nursery. I was disappointed with one plant with only 6 petals on it and of course because of shipment 2 leaves dried out already. It was in a 2" pot. But shipment was on time."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services

5/5

2021-03-25

Succulent Order

"Fast shipping. Packaged well. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2021-03-25

I'm happy

"I nervously placed an order in March. My first with Mountain Crest Gardens. I ordered a variety of succulents. It was shipped on a Tuesday and I had them on Saturday.(I live in Ohio) Everything was packed very nicely. Of course it was slightly messy but cleaned up easy. All of my plants traveled very well with the ice plant being the only part of my order that didn't make it. I've tried several different plants by mail services and so far Mountain Crest is the only place I would recommend and use again. Thank you everyone at Mountain Crest, I can tell you love plants like I do!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-03-25

Good

"Very good iam hooked thanks slot. I will be back"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-03-25

Love Mountain Crest!!

"I have had the pleasure of finding this great succulent family... they are consistent, quality is stellar and prices are great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-03-25

I love buying from mountain Crest gardens

"I ordered several times from them. At first I was not very happy because there was soil all over the plants, but it was not a big deal all the plants were healthy and beautiful, only a couple of plants were damaged in transit and when I contacted customer service they were very nice and gave a refund. Great customer service and reasonable prices! ⭐️⭐️⭐️⭐️⭐️"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-03-24

Very pleased

"I’m very pleased with my order to Mountain Crest! Nice selection and excellent customer service."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-03-24

Excellent product

"Loved the plants! Would highly recommend! I may have ordered them a little to early for what I have planned with them but I promise to keep them alive until our baby shower! They are party favors! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-03-23

A sight to behold!

"Amazed on how healthy the succies arrived in a well packaged box that was delivered fast to my doorsteps. Thank you MCG for love and effort you put in your business! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service