"My shipment and succulents arrived damaged. I would say 50% of them were damaged and broken I sent photos and description over to customer care and instead of replacement for broken plants I got a link to fill out this survey."
"My 6 plants arrived healthy and quickly.
Mountain Crest checked on me twice for my shipment arrival. I tried to email them
to let them know they came in 3 days! The post office never scanned them and Mtn Crest noticed!
They were packed exceptionally well and no broken or bruised leaves at all.
I would upload a pic if I knew how!"
"I always get my order sooner than expected and everything is always alive and colorful. "
"I received my succulents and they are so cute!"
"I ordered 19 succulents and one was in tough shape. I was told to take a picture of it and send it.
I am unable to do this so have to wait for a family member to help. I would not have asked for a replacement if the succulent wasn't bad. I don't know why a picture is needed. I wouldn't just say it is bad.
"
"I loved the plants, but they came in upside down. Dirt was everywhere. "
"I’m so happy with my order. Well packed and gorgeous plants. I loved it, will order more. "
"Couldn’t give u five stars cuz my 30pack was missing one. Not a huge deal but thought I’d let you know. "
"This was a gift and the recipient was very happy. Thank you for the excellent service."
"Succulents arrived healthy and robust packaged nicely and on time"
"Everything arrived, on-time, as ordered, and as described.
I would do business with Them again "In the blink of an eye"."
"This was a replacement order for some Pink Stonecrop that my local bunnies found delicious. The selection of plants offered by Mountain Crest Gardens is fantastic. Inspired by an article in English Gardens magazine about the Ruth Bancroft Gardens in Walnut Creek, CA., I turned a neglected but sunny part of my yard into a succulent garden. Mountain Crest Gardens has given me an interesting variety of hardy succulents. Their packaging and product information is the best."
"Echeveria 'Lola Did not survive."
"it was ok no problems,not"
"I am new to the succulent world, this is my 2nd order with mountain crest and the 2nd order was just as amazing as the first order. I really like the care they take in shipping the darlings to you, they also give you plenty of advice to care for and maintain your new darlings. Having that extra knowledge is beneficial for someone, like myself, who is new to the succulent world. I can't wait to explore and place my next order!"