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Product & services pricing
3.82/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.52/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

2/5

2020-10-21

Poor packaging - plant arrived in poor shape

"I was so excited to receive the 2 pails and succulent that I ordered, but the succulent arrived in very poor condition because of the shredded paper they used in the box. The succulent was in an open box of its own and had no protection from the paper. I’ve since planted it in one of the pails and am waiting to see if it’s salvageable. Mountain Crest Gardens, please revise your shipping methods because packaging plants in such a way that they are so openly exposed to damage is unacceptable."

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3/5

2020-10-21

Missing item

"My order was missing an item and I haven't heard back from customer service on my email about it. Other than that it was a great experience. I'm just disappointed that they haven't responded to my email about the missing item."

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5/5

2020-10-21

Plant arrived safe and sound

"Unlike a plant I ordered from another place; this one was well packaged and survived the trip undamaged. "

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5/5

2020-10-17

good

"i recieved my order and they so beautiful and healthy loev them im ganna order again "

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5/5

2020-10-15

I will be ordering again.

"My order arrived on time and beautifully packed. Everything was very healthy and exactly what I ordered. I will definitely order again in the future."

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5/5

2020-10-15

Beautiful Plants & Great Service

"Ordered 3 agaves from Mountain Crest Gardens. They were beautiful plants at a very reasonable price. My order was shipped within a few days. The plants were packaged extremely well and arrived in perfect condition. This is a wonderful purveyor of cacti and succulents that I would highly recommend! "

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5/5

2020-10-15

Sister in law loved it!

"Ordered as a gift for my sister in law who has developed a love of gardening. We live 1000+ miles apart, so glad we can share this hobby. She typically buys plants from big box retailers and was really surprised by Mtcrest quality. She said she even learned she was watering her succulents incorrectly from the info packet which came with the shipment. "

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5/5

2020-10-15

Love the plants!

"I was very excited when the succulents arrived in little containers. One of the other online succulent shops I bought from sent them wrapped in bubble wrap with no dirt or container (like what??) So I was super relieved when these ones came with all the fixins. "

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5/5

2020-10-14

First order excellent service

"Very happy with the service and product!!"

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5/5

2020-10-14

Excellent timing

"Smooth shopping, great shipping!"

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5/5

2020-10-13

Succulents Mailed to Hawaii

"All arrived just fine with one loose leaf. Beautiful!"

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3/5

2020-10-13

Didn’t receive the plants that were pictured

"Plants didn’t match the pictures and about 4 were broken. "

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5/5

2020-10-12

Excellent

"They have the best selection of Cacti, everything I was looking for they had. The shipment arrived on time and the plants were carefully packed and really good looking 100% happy "


5/5

2020-10-11

First Ordering Experience

"I received my first order within days of placing it.
I ordered an Ice Plant and a String of Pearls.
They were very nicely packaged and totally in tact.
They are beautiful and healthy!
I will order again with confidence of quality service.

"

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5/5

2020-10-11

pumpkin succulent garden

" I sent these to my daughter-sweetest little collection of succulents in tiny pumpkins. She LOVED them. They arrived in great shape. Great fall display"

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