ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.82/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.52/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

3/5

2020-05-29

repeat buyer

"Quality of succulents were not as good as first order"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-05-28

Excellent!

"Succulents came in great condition and well packed. Fast Service and delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2020-05-28

Delivery in mailbox

"The package was delivered in the mailbox sideways by the mail carrier even though the directions where to keep box with arrow up.
Luckily the succulents were not damaged , would of been nice if mail carrier pay more attention to packages.

Overall very happy with the product itself.
Looking forward to watching the plant grow!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-05-28

Absolutely spectacular

"5 star service all the way. I had a few questions about what would grow in my area & a very prompt detailed response was received. Received my order in just a few days & the succulents are all gorgeous & in perfect condition. I will be placing many more orders! Thank you so much."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-05-28

Great product!! Came in perfect shape.

"Have ordered from here multiple times and have been satisfied every time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-05-27

Amazing as always

"Succulents were in perfect condition!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-05-27

Wonderful plants!

"Arrived in perfect condition- will be shopping again soon!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-05-26

Happy Plant Mom

"Very happy with this company! I was sent beautiful baby succulents that were safely packages and had signs on the outside of the box to handle the live plants with care. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-05-26

Just luv them.

"Such a great experience, I have a other order on the way now"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-05-26

High quality

"High quality succulents that arrived timely. Extremely pleased ! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-05-26

Outstanding shipping !

"Well done!!! Healthy succulents arrive perfectly. Great info to keep them healthy. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2020-05-25

Almost a 5

"I've always been overly satisfied with my orders, but my last order I wasn't very happy with my strawberry kiwi chick charm. It was a healthy plant but was poorly packed with lots of damaged leaves and the bottom 3 rows of leaves are all growing downward making it difficult to plant. I may remove the downward growing leaves in hopes it will still thrive and grow after repotting."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-05-24

love the set of 4

"The succulents a little smaller than expected but, they arrived perfectly intact and shipment was fast!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-05-22

Love my new succulents!

"They came fast and were so cute when I got them out of the box. Luckily I had the right pots for them when they arrived! Thank you! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

3/5

2020-05-22

Slow this time/not all succulents arrived alive

"This was my second shipment with MCG. The first was perfectly timed and the succulents were in great condition. This time 6 succulents out of the 3 flats did not make it (probably due to shipping delays; I received them 3 days later than my confirmation email said.). "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process