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Product & services pricing
3.82/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.52/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

5/5

2020-05-22

Great experience!

"Bought 4 individual succulents on a Sunday - they arrived the following Saturday, 6 days later. Communication about shipping was clear, and while I was hesitant about shipping succulents across the country, they arrived in great condition. I got them into the ground immediately, watered them, and they are flourishing in my rock garden. Will definitely buy succulents from Mountain Crest again in the future."

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5/5

2020-05-22

I received my plants and they are beautiful and arrived so well packed.

"I wish I had read the info to follow the enclosed sheet tell ing their names BEFORE I unpacked! I have not been able to identify all of them but did have fun trying.
thank you
"

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5/5

2020-05-21

Excellent

"Excellent variety to chose from. Easy to use website that clearly explained the procedure and what to expect. Plants arrived quickly and in good condition. All were good size. Very happy with this experience."

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5/5

2020-05-21

Beautiful plants!

"My plants were absolutely beautiful and well packed.

Shipping took longer than expected, probably due to covid. FedEx said my plants were out for delivery on Thursday, but they didn't come until Tuesday. I contacted customer service because I was worried. They got right back to me. I emailed to tell them that the plants came. They emailed back just to make sure that they were in really good condition. Customer service was quick, helpful, and professional.

I was worried about buying plants online, but you don't need to worry about buying from mountain Crest. They are amazing.
"

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5/5

2020-04-27

Perfect

"All the succulents were perfect, securely packed and looked great!! I was very pleased! "

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5/5

2020-05-20

Perfect

"Plants arrived in perfect shape!"

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5/5

2020-05-20

Beautiful!

"Sweet little beauties arrived quickly!"

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5/5

2020-05-19

Great Plants!

"I live in Minnesota. I ordered in May and the plants arrived in perfect condition. Loved them all!"

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5/5

2020-05-19

Thank you!!!

"I'm new to succulents, but you little book helped me get started. All of the plants looked amazing when I got them!"

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5/5

2020-05-19

Healthy plants

"These are the healthiest succulents I have ever received via online order. I followed the directions and they are doing great. Thanks! "

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5/5

2020-05-19

Nice quality little plants

"Arrived just as ordered. Well packaged and in great shape. "


5/5

2020-05-19

As excellent as those succulents are!

"Healthy plants came in a great package! Thank you very much!"

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5/5

2020-05-18

Luv the succulents

"This is 1st experience with you. Very beautiful healthy nicely packed secured. So excited for them. Thx for making it a great experience "

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5/5

2020-05-18

Perfect!

"My succulents arrived in perfect condition and look so nice in my patio garden. Will definitely order again! A couple of the sempervivums already had several chicks growing which I repotted and gave to friends as gifts. Highly recommended!"

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5/5

2020-05-17

Thank you so much, love my plants and all the advice they come with!

"I was very excited to receive my plants, and they were delivered very quickly/right on schedule. Lots of care clearly goes into packing plants into the box, and only one plant seemed to have been affected during shipping which is an awesome rate to me (there is only so much jostling around that one can account for). I also appreciate that everything with packing is recyclable. I have gotten plants from Mountain Crest as gifts before but wanted to order some myself. They even helped me troubleshoot a coupon code that I had. Awesome customer service/communication, awesome healthy plants, and also, tons of resources both with the order and online. Thank you so much again - I won't be buying plants anywhere else! Stay safe out there."

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