ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.82/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.52/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

5/5

2020-03-30

No Problems

"My order showed up fast and was in great shape upon arrival. My pearls have been repotted and I already see new growth."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2020-03-30

Love my succulents

"Very pleased with the variety! They all looked very healthy as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-03-29

Great Experience

"Plants arrived intact and packaged well. Your customer service handled all of my requests well. Overall OUTSTANDING experience

Ted Lodge
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-03-28

Plants arrived in perfect condition

"This is my 3rd order and each time I’m impressed with the careful packaging of each plant. I appreciate the identification tags, too. All plants from my three orders are happy and thriving!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-03-28

Updated my sempervivum collection

"35 years ago I acquired a collection of Sempervivums from a nursery in the Western mountains; it may have been Mountain Crest or its predecessor, but I don't recall. Those semps and their offspring have accompanied me through 4 moves, but with some attrition of varieties. When I decided to bring back some variety to my collection, I looked for a source near the original one, even though I couldn't know if it was the same source.
The 10 plants I ordered in early March arrived in a few days in excellent shape and have been planted to grow on. If I figure out a way to enlarge my collection further I will go back to Mountain Crest.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2020-03-27

I have one dad lithops plant I have sent a photo and a copy of my receipt

"I have one dad lithops plant I have sent a photo and a copy of my receipt"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-03-27

Mountain Crest Gardens Black Sand Topper

"Super easy to order and find things on their website, product arrived in a very timely manner. The packaging was cute & product was exactly what I expected. Will definitely be re-ordering in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-03-26

Excellent succulents

"When I received my order I was super suriped to see that most if the 5 plants I bought already had babies and I am able to go ahead and produce more plants right off the bat. Thanks Mt. Crest Gardens"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-03-26

Lovely!

"All my plants were in great condition. "


5/5

2020-03-24

Beautiful String of Hearts

"The plant arrived with no issues and right on time. A great plant companion to keep me company while staying at home. I can't wait for the beautiful pinks to come back in full after the cross-country road trip!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-03-24

hens and chicks bonaza

"Was very satisfied with Mountain Crest Gardens. My hens and chicks were delivered when specified. I bought the 1/2 lb. bag which contained a lovely variety of plants. I only wish they included a little more detailed information on watering. I know it said to only water when completely dry but I still worry about my chicks rooting."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2020-03-23

Overall perfect price, quality and quantities!

"The Beer Paw didn't survive and some addressing plants are dying due to the transportation or some other reason. Larger size succulents are in perfect condition. The warm pad worked a bit but one piece is not enough for the whole tray. Anyway, great price compared with other retailers! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-03-22

Super service and succulents

"I'm very pleased with my order! The ordering process was easy, the product shipped on schedule, it arrived on time, and I was so excited to see how beautiful they are! The instructions are easy to follow. I'm hoping that I found the right plants for me, and I can keep them growing. But I know if I need help, I can reach out to them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-03-22

Great buy in all fronts!

"Unpacking these beautiful succulents was just like opening a box of chocolates: everything was delicately packed! Very impressed with the packaging. But best was yet to come.
Plants are beyond beautiful with insane root systems. Not a single leave came damaged.

Regarding prices, no one can’t beat this seller. At my local nursery, price was a bit higher per plant and lower quality.

Do not hesitate about buying from them!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-03-20

Good packing

"Shipped quickly and packing kept plants from dumping or shifting"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges