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Verified
5/5

2003-10-11

"Good products. Good Prices. Good Shipping. Shipping Fees a little on the high side."

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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
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Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-08-01

"Very awsome service! I joined Paypal for the sole reason of purchasing Their case, but stumbled into a snag of shipping addresses vs billing addresses. Ben Rising was more then happy to help me around my problem. Very nice guy, I purchesed the upgraded case to thank him, and I will be lookin foward to seeing them grow so I can do more buisness with them."

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Overall quality of the company
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
N/A
Delivering products on-time
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Ease of checking delivery status
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-07-28

"Excellent Service and product! Ben was ultra helpful and responded to every one of my 5 emails quickly! No need to hesitate in doing business with Mountain Mods, they are terrific!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-07-28

"The U2-UFO is manufactured locally in my home state of Oregon, it’s unique, nearly flawless in design, and is fabricated with great quality and attention to detail. Throughout my testing experience with this case, I could not get over the size! It sure is bigger than it seems in the pictures, but it is without a doubt a case that will turn heads at special events like LAN parties and seminars."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-07-05

"I had no problems ordering from Mountainmods. they were very quick to answer all my e-mails. They sent my order out right away and it arrived well packaged. I love my new U2-UFO case."

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Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-25

"Fantastic service!

I bought their U2-UFO...and it is a truly -AMAZING- product, and they had great communication and fast delivery as well!

What else can the [H]ard|Core want?
"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-14

"This was the first time I ordered from this company and everything went very smoothly. I received immediate service on my order and am happy with the product I received. Due to the great prices and service I plan on purchasing all of my case modification accessories and equipment through Mountain Mods. They were friendly and helpful in response to my questions. I would highly recommend purchasing from this company for both prices and service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-06-12

"Was very pleased at the rate of the package was sent to me. This is the first time I have gotten an item from an online shop less then a 3 weeks later. The price was good as well and I will look forward on doing more business in the future.

Thanks again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use