"Communication was quick and clear. No BS.
The quote for my like-new Fujifilm X camera and lens kit was a good deal better than what B&H and KEH offered. Adorama's used department never even provided me with a quote.
Prepaid shipping to MPB. Immediate acknowledgement of receipt of my gear, and of their time frame to inspect it.
Quick confirmation of acceptance of my gear, and of the amount to be paid to me. This plus a direct link to a webpage for me to securely enter my bank information.
The payment showed up in my bank the next day.
Couldn't ask for more."
"Smooth trade. Equipment traded for was flawless. Great value. Great deal. "
"MPB made it easy to send my equipment in for sale. Good communication throughout the entire process. The quote was fair and payment was quick. Overall, an excellent experience."
"I have sold to many camera resellers (keh, adorama, etc) and have found mpb to be the best. I have 10+ transactions (buying and selling) with them and have always felt the transaction was fair and quick. Their online quoting couldn’t be easier, their offers are fair, and they most importantly come through on the payment. As long as you don’t flat out lie about your equipments condition, mpb pays what they quote. I’ve had many experiences with others where they give you a quote, then when they have your equipment give you an adjusted lower value. Some places like Adorama won’t even quote most products, you send in and then you need to haggle to get a fair value. Save yourself a lot of time and use mpb. "
"I purchased a lens from MPB and when I received it, it appeared to be in like new condition. However, when I took it outside to test it out, I found there was a problem focusing at anything more than 12 - 15 feet. I could see that could easily have been undiscovered when MPB took in the lens, or, despite very careful packing, could have been damaged in transit.
I contacted them ( Spoke with Ali ) and she apologized for the situation and without the slightest hesitation sent me a return label. I picked out another lens while we were still on the phone. ( I like that you can see photos of the actual item you are purchasing.) I sent the damaged lens back the same day I received it and followed the tracking. It was received by MPB late in the date, but my replacement was sent out early the following day with the lens that I picked out and was set aside for me. The 2nd lens I received was in excellent condition and even came with a case.
That was my 3rd purchase from MPB in a couple of months. Every once in a while, things like this happen when you buy used equipment, but it's comforting to know that they stand behind what they sell and make the return or exchange process as easy as possible."
"I was looking for a specific Nikon lens to use in IR photography. MQB has multiple copies of the lens. All were pictured on their website and describe accurately in terms of condition and what was included. I bought the best available lens. MQB sent it promptly. It was exactly as promised and works perfectly."
"I have made several purchases from MPB, and they are steadily improving in quality of products and service. Suffice to say that while they initially started their operations in the European markets, in which they have a stellar reputation, their development in the U.S. seemed to have had the expected hiccups that all corporations encounter in scaling up. I hung with them, even after a difficult encounter in which MPB, and one customer service rep in particular, renewed my faith in the company's "progress". I have been rewarded with my latest purchase, which was rated as "like new", but which was actually brand new in the box, with only the sealing tape having been broken. Jolly good show, MPB!"
"I was able to find a micro 4/3 lens for my Panasonic LUMIX G100. It was priced well and shipped at a reasonable time. The item I received was in great shape! Happy with my purchase and will use this site again!"
"I ordered a Sony ZV-1F that could have easily passed as "brand new" had it been labeled such. Saving $100 on a camera that was in perfect condition was such a good feeling!"
"THE SELLING PROCESS IS SO EASY WITH MPB! THEY ARE SUPER TRUST WORTHY. I SENT MY GEAR IN AND THEY ACTUALLY REACHED OUT TO SAY MY GEAR WAS WORTH MORE THAN I THOUGHT THAT THE QUALITY WAS BETTER THAN I PUT DOWN. FANTASTIC CUSTOMER SERVICE!"
"Great communication and loved that I had pictures of the actual item I was purchasing.
Delivery was quick, arrived sooner than the estimate. The camera was what I expected and the bonus is the 6 month warranty. Will buy from them again."
"Not much to add, the whole process was pretty simple and the customer service was great."
"I ordered a Sony A7R from MPB and they literally processed my order, shipped it out and it was at my door in less than two days and it came SUPER well packed, communication was amazing and they're awesome people to work with."
"I wrote a really long and awesome review about MBP, and when I went to submit it wouldn't let me. So I'm not filling this out again.
They rock. Go there and buy stuff."
"The site was easy to navigate, the item was exactly as promised. I’ll definitely buy here again "
"The Web Page Is Easy to Use.
The Products Had A Clear Image. Shipping is Prompt. worked well
Harold Services"