"Communication was quick and clear. No BS.
The quote for my like-new Fujifilm X camera and lens kit was a good deal better than what B&H and KEH offered. Adorama's used department never even provided me with a quote.
Prepaid shipping to MPB. Immediate acknowledgement of receipt of my gear, and of their time frame to inspect it.
Quick confirmation of acceptance of my gear, and of the amount to be paid to me. This plus a direct link to a webpage for me to securely enter my bank information.
The payment showed up in my bank the next day.
Couldn't ask for more."
"The description of the lenses was perfect! The lenses I received actually looked brand new. I was beyond impressed. The lenses were carefully wrapped and packaged to avoid any damage during shipment. I would say this company went above and beyond my expectations!"
"Traded in a camera (A7R IIIA) for a lens (Fuji XF 8-16mm). Went quickly and smoothly.
I was even able to upgrade what I was buying (from Excellent to Like New) IN THE CART. Most awesome!
Would trade with again. A+++++"
"Fast process and consistent and clear communications through every step of the process. Quote was better than elsewhere and funds were quickly transferred to my account. Highly recommended. "
"So, I was between using B&H and MPB.com. The quote I received from MPB.com was about $100 more than my quote from B&H. I traded my Nikon gear which included two camera bodies, 7 lenses, and a speedlight for a Canon 6d mark II and 50mm f/1.4 USM. Their customer service responded in timely manner via email. My quote actually increased $150 after inspection. I had some cash left over from my quote which they direct deposited into my bank account. All in all, a very smooth process, responsive customer service. To be honest, I’m not sure I’ll use any other site/company other than MPB.com for all trades, selling or buying used equipment. "
"I was looking to down size my daily camera and within 2 week I want to say I was able to ship them my old camera and receive payment with the new (USED) camera to my doorstep. I was emailing a staff member there about everything for probably close to a week before I actually purchased anything and they were amazingly fast with their responses and professional the entire time. Thank You!"
"I don't have time to find online buyers who will ask me a ton of questions that would take me too long to answer. MPB gave a fair bid, and did not alter it after receiving my gear. Pay came a couple of days later. Shipping was free and easy. I will definitely use them again!"
"Great customer service !
I'm very impressed with the trade in process. I found the item I needed and it was placed on hold until the process was done about 3-4 weeks due to procrastination on my end. I did not receive any communication telling me to hurry or I'll losses my Item, some companies are mainly about the money & not about the customer. MPB is all about the customer.
The item was delivered & packed with a better presentation than some new items I have bought.
I will purchase more from MPB.
Thanks Team MPB ! "
“Hi,
Thank you for the review, we really appreciate you taking the time to leave us some feedback. We're happy to hear that you had a positive experience selling your photography gear with us and look forward to future transactions with you :)
Thanks
Alastair”
"Easy to use. Good price. Prompt action on MPB's part."
“Hi Mark,
Thank you for the great feedback. We're really happy to hear that you've had positive experiences with us and look forward to hearing from you in the future :)
Thanks
Alastair”
"MPB offers a total buying experience. They have a great website, excellent product availability, knowledge and pricing. Superior service and delivery. I’ve made several purchases from MPB. They meticulously inspect and package every item. Returns are a breeze.
Most of the equipment I buy is used. I couldn’t be more pleased with MPB and they are my first stop when looking for additional equipment. "
“Hi Edward,
Thanks so much for the lovely feedback regarding your recent experience with us. We're happy to hear you've enjoyed our website and that you received great service from our team. We will look forward to future transactions with you :)
Thanks
Alastair”
"I bought Nikon battery and it was packaged very well and I got it for a really good price much better then else where."
"I had a variety of lenses, accessories, tripod that I no longer use. I decided to give MPB a try. I've used Adorama in the past. I was very happy with how easy it was to get a quote, get the stuff shipped and receive back notice of payment. All went very smoothly and I thought fairly. I will definitely use again."
“Hi Ann,
Thank you for leaving us some positive feedback. We’re very happy to hear that the selling experience went smoothly and we look forward to your next transaction :)
Thanks
Alastair”
"My experience with mpb was awesome. This was the first time I’ve bought any kind of used camera equipment, let alone online, and they exceeded my expectations. From the ease of finding the right lens and quick delivery time to the quality of the packaging and the lens itself. I’ll definitely use them again versus buying new and paying full price."
“Hi Michael,
Thank you for the kind feedback and for trusting us with your first order. We're really glad to hear that you were pleased with our service and we look forward to future transactions with you :)
Thanks
Alastair”
"I purchased a 24-70mm Tamron G2 for my D850. The lens was like new, it was rated excellent, but it was latterly like new. I am so happy with the entire process, I will be using MPB over and over again. The shipping was fast and the packaging was first rate."
“Hi Christopher,
Thank you for the positive review. We're really happy to hear that you were pleased with the Tamron 24-70mm G2 you ordered from us. We hope you'll enjoy using it and we'll look forward to your next order :)
Thanks
Alastair”
"I've done several deals with mpb.com and been very satisfied. Just now I sold them all my old Micro Four-Thirds gear, since I'm leaving that platform for full-frame Nikon. To my surprise, when they received the shipment they found that some of the kit was in better condition than I stipulated, so they increased their payment. Can't complain about that!
I also appreciate their streamlined interface for selling gear, their staff's pleasant demeanor, and the fact that they provide photos of what they sell rather than generic promo pix. Everything I've bought from them was fairly priced and arrived as advertised."
"I used to buy used equipment all the time but got out of the habit as I did more shopping online. I had a great experience with mbp. I got a like new lens for a great price and will be looking there again the next time I need something. "
A rep from mpb.com, amk006, has responded:
“Hi Jacqueline,
Thank you for leaving us some positive feedback. We’re very happy to hear that the selling experience went smoothly and we look forward to your next transaction :)
Thanks
Alastair”