"Communication was quick and clear. No BS.
The quote for my like-new Fujifilm X camera and lens kit was a good deal better than what B&H and KEH offered. Adorama's used department never even provided me with a quote.
Prepaid shipping to MPB. Immediate acknowledgement of receipt of my gear, and of their time frame to inspect it.
Quick confirmation of acceptance of my gear, and of the amount to be paid to me. This plus a direct link to a webpage for me to securely enter my bank information.
The payment showed up in my bank the next day.
Couldn't ask for more."
"It was my first time with mpb, their customer service was on time, I did a trade in with them and worked as they mention on their website. "
"Product is what they say and secure fast delivery"
“Hi,
Thank you for the excellent feedback :)
Thanks
Alastair”
"I just looked it up, and I have made ten transactions with MPB in 2022. I've been trading up gear for my photo hobby and have been so pleased. I've spend countless hours scouring their site for my next thing. The rotating stock keeps thing interesting. When I do find my next kit I can ask for a trade and bam! done! Can you sell your gear for more money? Maybe but the convenience out weighs the extra 15-20% cash in my opinion. I have had a few disappointments but they are so minor, like a holster case for $12 that didn't have a strap included. Like I said so minor and I've won far more than lost.
Packaging is superb. Processing times are just ok but that is really nit picking.
I've not found better deals other than MPB end of story. "
“Hi,
Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction :)
Thanks
Alastair”
"I have traded and purchased equipment many times now with MPB and every experience has been great. I try not to be new equipment if I don’t have to so they have been perfect partners for me. Fast and easy is a real thing with this place that’s for sure. I have not purchased anything that wasn’t exactly as described or, even better. I had one time that they made a mistake in a listing about a lens hood being part of the what was include but it’s was not in the package. I sent an email letting them know and the said they made a mistake but, would see what they could do to get me one anyway… and in a week or two, one arrived. That’s how I expect service to be like and they delivered. "
“Hi,
Thank you for the great feedback. We're really happy to hear that you've had positive experiences with us and look forward to hearing from you in the future :)
Thanks
Alastair”
"I have both bought and sold to MPB and they have done an outstanding job on both. Even rate gear lower than what showed up at my door and prices when they buy used gear are reasonable and they pay shipping, you just box up and slap on the label they sent and drop off the package. So buy or sell with confidence. Highly recommended."
“Hi Jerry,
Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction :)
Thanks
Alastair”
"The website is really easy to use and the whole process if pretty fair and very positive. Got my payment really quick with a correction in my favor. How great is that?"
“Hi,
Thank you for the review, we really appreciate you taking the time to leave us some feedback. We're happy to hear that you had a positive experience selling your photography gear with us and look forward to future transactions with you :)
Thanks
Alastair”
"I was looking for a 58mm 1.4 Voigtlander version II lens for Nikon FX Mount. MBP had the best price on used lens with a grading of good and above. I received the lens in 4 days. It was packaged extremely well. The lens looked brand new and performs better than expected. Can’t wait to order soon!"
“Hi,
Thank you for the great feedback. We're really happy to hear that you've had positive experiences with us and look forward to hearing from you in the future :)
Thanks
Alastair”
"I decided to try MPB after years with another reseller. One word, excellent. I traded a native Canon lens to apply to a RF lens. I provided my info and "rating" of my lens and received a fair quote. On receipt of the lens they felt it's condition to be better than I described and offered more money! The lens I purchased was fairly price and just as described. Customer service excellent. Won't be using "the others" MPB has earned my business."
“Hi Nita,
Thank you for the kind feedback and for trusting us with the sale of your equipment. We're really glad to hear that you were pleased with our service and we will look forward to future transactions with you :)
Thanks
Alastair ”
"I’ve now purchased a body, Canon 1D mk iv, and a lens, Canon 24-105 L, both in like new condition. Shipping was faster than expected, and very well packaged. Both items looked like new! And work fantastic! I’m definitely a fan of MPB now and it has become the first place I look for used gear!"
“Hi,
Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction :)
Thanks
Alastair”
"Communication was quick and clear. The quote for my multiple camera items and accessories were good deals better than what B&H and KEH offered. Almost never reduced the buying price from the provided quoted price. Even if there was a reduction, it was minimal. Has the direct deposit option so the payments are fast. Others don't have the direct deposit option."
"I like the philosophy of MPB: It's better to use trustworthy used gear. That's gentle on the planet. I found MPB a great company for communicating promptly and clearly. I like the fact that on many models of used cameras they indicate the shutter count, which tells how rigorously a camera has been used. Finally, MPB makes the mailing in of one's used gear very easy, with a pre-paid Fed Ex label."
"You can always wish for a higher offer for your used gear and perhaps I could’ve gotten a little bit more by dealing with all the hassles and risks of trying to sell it myself — but not much at best and perhaps no better despite the hassles. I hesitated after seeing some people bashing MPB responsiveness during the pandemic. But they were extremely responsive and fair with me. I will hesitate no more. MPB was great."
“Hi Scott,
Thank you for the review, we really appreciate you taking the time to leave us some feedback. We're happy to hear that you had a positive experience selling your photography gear with us and look forward to future transactions with you :)
Thanks
Alastair ”
"Working with MPB was smooth and flawless. I knew exactly what I was going to be paid or in my case credited for my trade-in lens and being assured that the used lens I was buying was of top quality. It is nice to know you are dealing with an entity that has a great track record. I highly recommend MPB for used camera gear whether you're trading in gear or just buying."
"Automatic quote, slapped a label on, waited a week or so, boom.. my money was in my account. It’s that easy. Hoping I can continue selling to them. "
"Great service and selection. True ratings on used gear. "
A rep from mpb.com, amk006, has responded:
“Hi,
Thanks so much for the lovely feedback regarding your recent experience with us. We're happy to hear you've received great service from our team. We will look forward to future transactions with you :)
Thanks
Alastair”