"Great and fast service! Arrived in good shape and everything was in the box."
"The part was easy to find on the web site. Best price I could find and it was in stock. Shipping was fast. The part is in and working. That makes for a very good transaction."
"I have never had a bad experience shopping with Mwave and have always been satisfied with the service and prices. Thanks again for another great deal."
"This replacement bulb for my DLP TV was my first purchase from MWave. I am very satisfied with the service and product. I received my shipment exactly when it was supposed to arrive according to the status email I received. It also came with tips for installation. After installing the product into my TV, I noticed the picture quality was better and brighter. I would recommend this site to other customers."
"I paid 8 follars in shipping on four items that collectively weighed less than a pound. I requested them to be shipped in seperate packaging, and the seller failed to do so. Not only that, but the post man required ADDITIONAL shipping fees at my doorstep."
"Excellent service! Item was shipped promptly and arrived when expected. Pricing was great, too.
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"The item arrived on time. It was very well packaged, and just as described. Highly recommend."
"I've been shopping at mwave for a couple of years and have had only good experiences with every purchase. Shipping is always good, my items arrive on time or a day early. If ordered during working hours I get an email from mwave with a tracking # within a hour or two after payment. Nice to know it was shipped asap.
Last mwave stood behind whatever they have sold me and the few times I called they have been most helpful.
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"Every thing went great, Item was easy to order and was delivered on time.."
"Well, the ordering went fine, the delivery was speedy but the product had manufacturing problems as the power plugs were mounted 180 degrees rotated and the 4 blubs (two orders) will not fit the projector. The RMA process went smoothly and they refunded the FedEx fees. I feel bad I haqd to order from an east coast competitor to get a bulb that would install."
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"As always, product was as advertised & quick to ship."
"My TV part was easy to lookup and was just what I ordered believe me I looked around first! The ground option was fast due to quick shipping! fair and fast!"
"Fast Shipping, good descriptions to make sure I ordered what I needed (similar parts)"
"MWAVE has dropped in my opinion as a GOOD PLACE to buy your computer and electronics in 2012.
A. The website contact page lists "chat now" with staff, however its an email page where you don't CHAT with anyone, just write a note to them.
B. Their prices are no longer the best, newegg, buy.com, amazon, directron all have lower prices. Plus you pay sales tax buying at Mwave and not at some of the other stores.
C. Once you buy something all correspondence is done via their shopping cart "STUPID" decision to do this as this means you only get email or info if you log into your cart. Thus you never get notice of changes or shipping.
D. There used to be a forum where you could contact the owners and makes suggestions, this no longer seems to exist. In fact there is no link on the web site to make suggestions or email someone (management) with issues or problems with their site or services.
E. The CHAT feature at the top of the home page does NOT work, its is a chat however when you try and use it it constantly says" Please wait while we connect you...." This is MID-DAY PST time.
I've already started to purchase my RAM, MB's, HD's from other vendors as 1. Its cheaper. 2. Faster 3. And they have better websites.
Don't get me wrong I bought over $5000 worth of product from Mwave and they did do a good shop and I only shopped with them, however recently things appear to have changed."