"A returning customer, because there is no company like MyBinding.com. Professional products that simply give the "professional look" to professional tasks . . . without even trying. Great service, great products, and great quality. Shipping was a snap and well packaged. This returning customer, will return again and again! Best . . . je"
"Always have what I need. Free shipping!"
"Website easy to use! No issues at all"
"easiest reorder I've even made"
"My order was placed on May 1st, and on May 8th, I received emails reqarding the purchase as if it had arrived. Once I checked my mailroom, no package, I call your customer service and was told you had not received to item at your warehouse yet. This means I've been notified but have no item; I feel this is a waste of time to send an email on items that haven't even shipped."
"The first order we place and it's backordered until mid-June. Not good. Probably going to cancel order. Ridiculous."
"I always come here to order my products, great experience every time "
"Called with a question and Lee was extremely helpful"
“Thank you for your feedback! We appreciate you letting us know about your experience with Lee!”
"Ordered on Wednesday, 04/30, choose 2nd day air and item still has not arrived and it is Tuesday 05/07"
"I would love to leave a great review but our order is still stuck in processing and has not yet shipped. Will be happy to review the product and change my rating if/when the product shows up. "
"This is the worst web site I have used in a while. Links didn't work, instructions were not clear. It required I reset my password but gave no instructions on what was required. Just kept refusing to take my name password because it said it was "Weak". I kept refusing to accept my order but wouldn't tell me why. This order wasn't worth all of the trouble I went to to get it. Probably my last time on this site."
“Thank you for letting us know. We heard your feedback and we've started to implement changes to our password requests; no more confusion on passwords! This should be rolled out in the next month. Additionally, we apologize for the inconvenience the check-out gave you. Would you message which part you kept getting stopped at? Don't worry about telling us why, just where so we can begin searching for a solution. Please email us at csrequests@mybinding.com and ask for Emily.”
"Awesome products and great service! Thanks."
"Not what I wanted. Wrong item Web site not clear
"
"I have bought a couple of machines from MyBinding and they are my go-to for binding supplies"
"Great customer service thanks!"
"We've ordered for years and never have a problem."
A rep from MyBinding.com, MyBindingEmily, has responded:
“Thank you for bringing this to our attention! Our systems became unlinked and caused us to send out requests for reviews for products not yet sent. We have fixed the problem now and do we apologize for the confusion this has caused.”