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Product & services pricing
3.94/5
Chance of future purchase:
4.02/5
Shipping & packaging:
2.67/5
Customer service:
3.60/5
Return/Replacement policy:
2.73/5
Featured Review


Verified
1/5

2024-05-07

Order never recieved

"Ordered on Wednesday, 04/30, choose 2nd day air and item still has not arrived and it is Tuesday 05/07"


Verified
1/5

2024-05-07

Still not arrived

"I would love to leave a great review but our order is still stuck in processing and has not yet shipped. Will be happy to review the product and change my rating if/when the product shows up. "

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Overall product shipping and delivery process

Verified
2/5

2024-05-06

"This is the worst web site I have used in a while. Links didn't work, instructions were not clear. It required I reset my password but gave no instructions on what was required. Just kept refusing to take my name password because it said it was "Weak". I kept refusing to accept my order but wouldn't tell me why. This order wasn't worth all of the trouble I went to to get it. Probably my last time on this site."

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Rep reply posted 2024-05-08
A rep from MyBinding.com, MyBindingEmily, has responded:

“Thank you for letting us know. We heard your feedback and we've started to implement changes to our password requests; no more confusion on passwords! This should be rolled out in the next month. Additionally, we apologize for the inconvenience the check-out gave you. Would you message which part you kept getting stopped at? Don't worry about telling us why, just where so we can begin searching for a solution. Please email us at csrequests@mybinding.com and ask for Emily.”


Verified
5/5

2024-05-06

You sealed the deal, literally!

"Awesome products and great service! Thanks."


Verified
1/5

2024-05-06

Not what I wanted

"Not what I wanted. Wrong item Web site not clear
"


Verified
5/5

2024-05-03

Great selection of binding supplies and equipment

"I have bought a couple of machines from MyBinding and they are my go-to for binding supplies"


Verified
5/5

2024-05-03

Great

"Great customer service thanks!"

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Verified
5/5

2024-05-03

Upledger

"We've ordered for years and never have a problem."

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Verified
5/5

2024-05-01

Great product

"It can be a challenge to order and item without being able to experiment with the product. The video was useful and informative. We had the machine up and running quickly."

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Verified
5/5

2024-04-30

Professional and patient

"I needed help with an older machine. Service guided me through removing and cleaning the die and afterwards sent me the machine manual. Then order entry helped me find the correct binding which was tricky since I want to use a binding material not designed for the die I have. "

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Verified
5/5

2024-04-30

QUICK and EASY

"Ordering was super simple! Highly Recommend this site! :o)"

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Verified
5/5

2024-04-30

thumb up

"great service with setting up tax exempt account."

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Verified
5/5

2024-04-30

My Order is being sent to my home.

"Great Service, will use again"

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Verified
5/5

2024-04-29

GREAT SERVICE!

"THANKS FOR HELPING GET THIS DONE. Customer service updated acct to tax exempt while on phone."


Verified
5/5

2024-04-29

"inventory available and a free drink card!"