ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.00/5
Chance of future purchase:
4.24/5
Shipping & packaging:
3.19/5
Customer service:
3.82/5
Return/Replacement policy:
3.51/5
Featured Review


Verified
5/5

2024-10-10

Easy....

"Web site was easy to use and provided all the info needed."


Verified
5/5

2024-10-10

Reliable & Efficient

"Very user friendly site and well organized. Have ordered from My Binding for several years and have always received quality products in timely manner. "


Rep reply posted 2024-10-16
A rep from MyBinding.com, MyBindingEmily, has responded:

“Thank you for the review! We hope we can continue to serve you and meet the excellent expectations we've set for you!”


Verified
4/5

2024-10-09

Takes too much time

"I love your product but it takes too much time to sift through all the options."


Rep reply posted 2024-10-16
A rep from MyBinding.com, MyBindingEmily, has responded:

“Thank you for feedback! We do have quite a few products, just shy of 40k... Just a FEW products. We're working on paring down on some of our items and updating our navigation and search bar. We hope these changes make the website more accessible and easier for you to use in the future.”


Verified
1/5

2024-10-09

Placed an order almost a month ago.

"I placed an order for hot stamping foils almost a month ago. I was asked if they could change my order from one long roll to five smaller rolls that would add up to the same length as my original order. I said it was okay. A week passes by before I finally receive a tracking number. I click on the tracking number and it says it’s been delivered. To somewhere in Oregon. I live in California.

It has now been two weeks. They say that there is a replacement order coming to me, but I have yet to see a new order reflected on my account and there is no tracking number. Customer service has been very short and hasn’t really answered any of my questions.

Kept receiving emails to review my order. How would you like me to review it when I haven’t received it yet.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-10-08

Very Slow Order Entry

"I placed an order and it took 4 days for CS to even process or enter the order. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-08

Great Prices

"Very friendly user website with great prices"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-08

Always a great experience!

"Been buying from MyBinding for years and always great competitive prices with super fast shipping."


Rep reply posted 2024-10-16
A rep from MyBinding.com, MyBindingEmily, has responded:

“Thank you for the review and hope to continue being your go to for all your business needs!”


Verified
5/5

2024-10-08

Great place to buy!

"Easy to find what I was looking for, thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-07

good news

"Jordan on chat was great- all problems solved. great ordering system."


Verified
5/5

2024-10-07

Easy and Convienient

"I never have to spend a lot of time trying to find what I need on MyBinding. Easy to use, and comes quickly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2024-10-07

I had to make the payment twice

"I paid first with my credit card and they contacted me saying that my card was flagged for suspicion of fraud, which hasn't happened before. I had to make a second payment using a PayPal which I never wanted to make. Now I hope they remove the first charge that I made which is still showing as pending today. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-04

good site

"good site to buy binding items"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-03

quickie

"fast and easy love it would do it again "


Verified
5/5

2024-10-03

Excellent Service

"Fast product search, easy checkout. Can't get better than that."


Verified
1/5

2024-10-02

Website is Super Slow

"I needed 40 index tab sets and it took forever to add each one to the cart. Every click for anything took way to long. Very frustrating for such a simple purchase. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-10-16
A rep from MyBinding.com, MyBindingEmily, has responded:

“We apologize for the inconvenience. We're working on ways to make the website easier to use and more accessible and this type of information will help guide us where to focus our attention. Thank you for letting us know and hope you will be pleased with changes we're working on.”