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Verified
5/5

2004-01-02

"Prompt shipping, great service. They accidentally double-charged my credit card, and when notified, they generated a refund immediately (next day). Check your card statement, but buy with confidence."

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Verified
5/5

2004-01-02

"Excellent deal.prompt reply and and service.Highly recommended.Excellent communication
Dr. N.Wickremasinghe
"

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Verified
5/5

2004-01-01

"No problem with my Microdrive order. Got what I ordered; timely delivery. No hassle ordering the product."

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Overall product shipping and delivery process

Verified
5/5

2003-12-31

"Excellent transaction,quick shipping,e-mail notifications in shipping status,packaged well."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-12-31

"Very fast and efficient. Great product at a great price. Needed this item fast and it came fast and just as ordered"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-12-31

"My Digital Discount really is the best online experience there is. I am a sceptic with anything on-line but they seemed to have the products and prices I needed so I gave them a try. We have had repeat business with them over the last year, and I am happy to say that they have served me beyond any of my expectations. You can count on My Digital Discount as a safe sound stable vendor!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-12-30

"Well, I ordered an MP3 player with some extras.
It was a bargain price. Ordering - in fact the whole action - was impressingly smooth and painless. This was an overseas order - so verifying the credit card information required some extra work from their side. Also I needed a suitable AC adapter (220 V). In spite of all that plus the Xmas time, the parcel arrived 4 days after ordering.
Ablsolute flawless, friendly service!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-12-30

"I bought a 1GB Hitachi Microdrive for my digital camera after some research. Great price on this site.
I placed the order late Dec 25th (11pm). It shipped the next day. I received it today(29th) - shipped UPS 2nd day air.
Moral of the story:
Cheap, Fast, Will use again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free

Verified
5/5

2003-12-29

"I am extremely satisfied with my 1st experience with this company. They are very professional and I always knew where my order was because at each step I received an e-mail telling me the status of my order. The prices are very good. I will definitely shop ther again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-27

"Excellent service and prices. They answered my questions quickly prior to my purchase and communicated with me efficiently throughout the order and delivery process. I would definately order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-26

"I live in Mexico.
And they just make the transaction so easy and secure as with any people in the U.S.A.

They took, the order, confirmed via E-Mail and even sent my the UPS tracking web page in my own language.

Great service, excellent prices and customer care.

I would love to buy from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-26

"I got an incredible price and quick delivery with MyDigitalDiscount.com. They were every bit as communicative and efficient as the bigger online retailers."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-26

"I placed a last minute order for Christmas on the 19th of December. The package was delivered on the 24th. I was able to save one fifth of the regular cost over other on line stores. I will shop with this company again in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-12-25

"This company is awesome! I ordered backup batteries for my D100 from MDD from surfing the web to find the right ones that could fit the camera. First of all, it was at the most affordable prices, and proper tech numbers to match my OEM ones. Second, the ease of ordering thru the web was great! I did not EVEN have to make a phone call to them...ALL correspondence was done thru continuous and immediate emails (which is VERY important to me!) responding back with the shipping info and such. Matt and Zack were super helpful and a huge asset for the company! Last, for when the items arrived, it was delivered right on time and very FAST!! for where I reside, its great!! There are some NY places that are not too good...MDD beats them! They are NOW my top choice next to BH photo and J&Rs. Keep up the good work team! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-12-25

"Ordered a flashtrax multimedia storage device on Sunday night. Received an email on Monday that the order shipped out. Received the order on Wednesday as planned. Everything was in the original manufacurers sealed box. This company is a great one to deal with, and I will definitely deal with them in the future. I got no pressure to buy any accessories, and the only email that I received from their CS dept was to verify a phone number for delivery. I would highly reccommend them to anyone!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site