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Verified
5/5

2003-11-25

"This was my second order for a Nex IIe mp3 player along with some accessories and I am very satisfied. Price was good, items worked great, and shipping was fast. Not many online retailers ship to PO Boxes but this was no problem here. I will gladly buy again from this shop."

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Is trustworthy
Is committed to quality products and services
Is consumer focused
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
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Verified
4/5

2003-11-24

"good service overall, ordered the mp3 player and received on the day stated. ordered in black, received white mp3 player in a box that was marked white also. the day after i ordered (before it was even shipped) the price went down $10, but they would not match their own price. kind of a let down, but they did send me the correct one with a return envelope for the mis-shipped one."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-11-24

"Excellent prices, confirmation of order, and prompt delivery. Will shop here again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-24

"I am a international customer buying a XS drive II. One day after ordering, they contacted me to verify my creditcard. no problems. today, monday 24th., I received my package in Denmark. high quality service, serious seller. will buy here again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-11-18

"I have purchased over $1500.00 of digital memory on separate occasions from Matt. Not only are the professional, responsible, and have great prices, they are extremely fast and friendly. I would not hesitate to use this company over and over again, and when I need to purchase more memory from them in the future, I won't hesitate to call them!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-11-17

"I ordered a backup battery for my Canon D10, BP-511H. It was shipped the same day, and arrived in 2 days. No problems. I am satisfied."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
N/A
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-11-17

"I have had two excellent experiences with MyDigitalDiscount.com. Shipping is very, fast and I was kept informed of the orders status every step of the process. I will definitely buy from then again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-11-15

"I ordered a 512MB Ridata CF card (the speedy 52X version)and a Lexar Firewire CF reader. The products were delivered as advertised at an awesome price and 2 day air shipping was only $7.50. Received timely emails from Matt Dawson updating me on my order status. I'm very happy with their service and would order from them without hesitation. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-11-14

"This was my first purchase from MyDigitalDiscount, and I was not disappointed. Good price, fast shipping, and responsive customer service."

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Is committed to quality products and services
Is trustworthy
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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-14

"Great service and communication. Delivered when promised."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-11-14

"I placed my order yesterday and it should arrive on Monday, four days after my order was placed, super! The product I ordered is exactly what I was looking for, and at a great price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-14

"Fast and efficient delivery to the UK. I placed my order on Wed at lunch time and received the goods in my hand at 10:30 am on Friday IN THE UK! Excellent service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-13

"Excellent service and selection. I ordered a RIDATA compact flash card and it arrived in 4 days. I will definitely recommend this site to my friends!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-11-12

"They provide excellent service and fast delivery to Canada"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-11

"Excellently executed, shipped flawlessly abroad, no problems at all, very clear package tracking"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process