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Verified
5/5

2003-10-08

"The X's Drive II I ordered came with such a bad user manual I could not figure out how to operate it and thought the unit was defective. Scott and Zack were both very helpful in trying to track the return of the unit and in letting me know how to operate it correctly after I had returned it to them twice. I will definitely do business with this company again."

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Pricing of products and services
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Is easy to do business with
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Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Web site reliability
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Verified
5/5

2003-10-07

"Had the good fortune to have Zack helping me out with my questions and ultimate purchase of a V-MP3H player, he was very helpful and nothing seemed to much trouble for him. The player arrived in England within 2 days of shipping, and although I had to pay tax on it(£26.00), I am very happy with my order, they even sent on another adapter when I told them I had been sent two of the same. The after sales care was good as well, as I had several questions about the player, again Zack helped me out. All in all, I am very pleased with my purchase, and would highly recommend My digitaldiscount to all...Many Thanks."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-10-04

"I researched and decided upon the NexIIe. MDD had the best prices online. I ordered 10/1 @ 2AM, UPS package arrived 10/3 2PM. 60hr from order to loading up mp3s! Outstanding!
I also had question regarding order and had e-mail response by noon the next day.
Products, Price & Service
What more could you want!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-10-01

"what a pleasure to do business with MyDigitalDiscount ... they are friendly, informative, helpful and extremely great service!!! .. i will tell all my friends to contact them when they are looking for the products they carry!!! .. thanx 'm'"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-10-01

"Dealing with this firm was a good experience. Product enquiries were answered quickly, care was taken over credit card security, the product arrrived when expected and in good condition. The availability of UPS tracking was reassuring when purchasing internationally.
The price of the product purchased was the best seen after a wide web search.
I will have no hesitation in using this firm again or recommending its services to others.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-09-27

"I ordered the tripper from them and after using it, realized I would rather get the image tank device instead. They gladly exchanged it for me. I am very satisfied with their service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-09-27

"Ordered after 11:00p EDT, the product was shipped the next day and arrived 2 days later. Everything was as it should be, no problems, no hidden charges, no processing delays. What internet purchasing should be like"

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Is easy to do business with
Is committed to quality products and services
Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-09-26

"Purchased a 1 GB IBM microdrive 12/02 because they had the best price. The device went bad 8/03. Went to IBM/Hitachi website - in order to return it, they said I had to wrap the device in special paper, ship a certain way, etc, etc, etc.... Sent email to MyDigitalDiscount about the problem. They said send it back and they would replace it, free. And, THEY DID!!!!! Now THAT is customer service, and you won't beat theirs, I'm convinced."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
N/A
Overall technical support
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
N/A

Verified
5/5

2003-09-24

"Excellent company. I purchased a memory card for a digital camera, placing my order on a thursday.
The product was delivered on following tuesday. And not only was delivery prompt but communication was exc. as I was kept informed thru email of order taken, when it was processed, and shipped. ++++very professional++++
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-09-20

"No complaints, received several shipping updates
while product was in route. I ordered the Xs Drive II VP-2060. I received the item on the exact date it was to arrive via UPS 2nd day air.
After charging the battery and following the instructions, I tried the product and it worked fine. MyDigitalDiscount was not the only merchant that had the item but it was the overall best deal for me. I would probably use them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-09-20

"Excellent customer services and fast shipment of goods"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-09-19

"Great prices. Forgot to send one of the batteries i ordered but they were fast about correcting the problem. I was really happy with how they handled it. Will buy from agian"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
N/A

Verified
5/5

2003-09-19

"I ordered a Dane 1GB compact flash card on sale. Checked the order status saw it had not been shipped. Called them Wednesday Sept 17th to let them know I'd be leaving Friday Sept 19. Told me they would ship it direct and I'd get it Thursday Sept 18. Did exactly what they said, to my amazement. I should not have been surprised though because this was the second order I had placed with My Digital Discount. The first was just as pleasant. They have won a won a loyal and fathful customer. I highly recommend them.
Dave Sims
"

Detailed Review Benchmark + -
Overall quality of the company
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-09-15

"Rapid delivery of product as advertised. Would buy from them again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-09-10

"The Lexar JumpDrive USB 2.0 is the best I have seen of its kind for the price. This is a must have for anybody on the go or just for convenience at home or in the office. It is very universal taking my secure digital from my HP ipaq Pocket PC and memory stick from my SONY P9 camera. All this and it is the size of a key chain and fits in my pocket!

Thank You MyDigitalDiscount.com!

Yours Digitally,Bob Ruggio
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process