"Excellent customer service. Answered questions with knowledge and honestly. Quick shipping for having to be delivered to Canada from the US. Beautiful ring for an incredible price. Couldn't compare to a regular jewelry store's prices! Will definitely shop again in the future."
"I have bought several items from this dealer now. Excellent service, shipping time was decent. The best part was the price. Like some other reviewers stated, I found the chain that came with the pendant I bought a tad thin. What do you expect for a free chain thrown in with an awesome pendant though right. Kind of like when I bought a sun pendant down in St. Maarten. The Jeweler threw in a free (thin) necklace so I could wear it right away."
"I have to say I was so happy with my experience I wanted share and let people know! I was skeptical buying jewelry online - but the savings here just could not be ignored so I investigated further. I was in touch with their customer service people, actually called a few times and spoke to great people each time. I got excellent advice and no pressure tactics like at the store near me. I decided on a beautiful yellow gold diamond engagement ring and matching band set and placed the order... and it was in my hands 2 days later and I could not be more thrilled! I am proud to be giving her this ring - it looks better than what I had even imagined! thanks!!"
"The jelewery that I got from this website was fake it broke on me a little bit after it was bought for me necklace was really thinner than what it looks on website.I went to check at a store to get it fixed and found out that it wasn't even real. "
"So disappointed in this company. I ordered a necklace only to find out it wouldn't be shipped in time so that I could give as a gift. When I called to cancel the order (within in 30 minutes) I was told no problem it would be canceled. The following day I get an email telling me the necklace has been shipped. WHAT?! When I call Jewelry Box I am told that a mistake was made and I need to send the necklace back when I get it and then it will take a week to get my refund. You have got to be kidding me. Finally got the young woman to call fedex and tell them to cancel shipment. At this point I'm told I will have a refund within 3 days. It's now going on a week and I still don't have a refund. This is not a good way to do business."
"Do not order from this site ever !! It took them a month to deliver my necklace because my number did not match my adress , ummm obviously it's a f****n cell phone .. So a month later I receive the jewlery and I can't help thinking it feels cheap , it looked legit but felt anything but . Few months later the necklace completely snaps in two with very minimal effort .. I've never seen tht happen with gold before . I contact customer service and obviously get no response back . This place is a scam and so unprofessional , they lure ppl in with cheap prices but completely screw around with you . Avoid at all costs"
"Product looks good. The shipping address had my apartment number truncated, so there was delivery exception, and had to pick up at fede location.
Other than that, the whole experience was good. Wrt the product, the only thing lacking in it was the certificate of diamond that I ordered, other than that, it looked ok."
"My best online purchasing experience yet! Package arrived quickly and the picture and video product represented the product perfectly! I am extremely happy with my purchase and will be back!"
"This order was great! I ordered a pendant with black diamonds and white diamonds too in a heart shape and it just looks amazing! My wife was really excited about it which is teh true test for me. This arrived exactly on time and looks exactly as described. very very happy and would definitely recommend."
"Don't buy anything from this company. I purchased a ring (size 5) on November 29, 2010 as a Christmas gift for my girlfriend. 2 weeks had gone by and I still had not received any shipping information. I called the company, and the customer service rep had no idea what the problem was. I was told that a message would be put into the warehouse, and he would call me back the following day. The following day, no call back. I called again 2 days later and spoke to another rep. I was told that they did not have a size 5 in stock, but they would take a size 6 and resize it for me down to a 5 and send it out promptly. I complained that they should not be advertising things on their website that they don't actually have in stock, and of course was given the runaround.
A few days later, I see shipping information for the alleged size 6 that they resized for me. The shipping information then disappeared the next day. So I called again. This was a week before Christmas now. I was told that they don't know what happened to the package that had the resized ring, which is why the shipping information disappeared. It was "lost". How does this happen? Oh keep reading, it gets better.
I tell this rep that I don't care what they have to do, but they better get me a ring by that Monday morning. And I was firm that the company is to pay for overnight shipping to guarantee that I get it by that Monday morning. The rep tried to argue with the overnight shipping, to which I responded to talk to a supervisor and make it happen. They finally agreed to send me a size 5.5 ring, overnighted. In this case, I needed to resize the ring down to a 5 myself. This is 3 days before Christmas now.
Miraculously, I was able to get the ring resized in time to give the ring to my girlfriend on Christmas Eve. I spent $50 of my own money to resize the ring because of this company's inefficiencies. So of course, when I call customer service again to request reimbursement for the $50, I was told the most they can give me is $15. Unbelievable. 4 weeks of hell with this company. NEVER AGAIN.
Folks, be wise and take my advice. Stay far away from MyJewelryBox.com. Lousy bunch of scam artists and useless customer service."
"I purchased a ring as a gift for my girlfriend. As I did not wish to give it to her as soon as I received so I put it away. Shortly after I gave it to her the prongs started to bend and one completely snapped off. She had not been doing anything with it on that would have caused this to happen. As she took it off while doing anything that could have caused it damage. We visited two jewelers and were told that being it was only 4 months since the ring was purchased and 2 after giving it to her, this should not have happened. A company that quotes, "MyJewelryBox is your number one of all jewelry stores that guarantees the best in quality, service at the most competitive prices." is not holding to that statement, since this ring was obviously poor quality. I recommend people go elsewhere if they want quality jewelery, the cost of the repair will make their low prices the same as higher quality jewelry with out the hassle."