"My order was never received. It was ordered over two months ago. I have contacted their customer service multiple times and they will neither send a replacement or a refund. I just filed a complaint with the BBB."

"My order was filled quickly and the jewelry is beautiful"

"I never knew there was a place to get beautiful jewelry at reasonable prices. I will continue to shop My Jewelry Box in the future!"

"No problems, would shop here again!!"

" Find The Product 2 B High Quality*... & as Stated*
Meny 2 Pic from* It Is. Like * My Jewelry Box*
Lov 2 Receive*"

"The ring was a lot smaller in person then what it showed on your web sight. You should show the actual size of the ring and not in-large it this way people know what the actual ring looks like before they decide to order it. Was very disappointed when we received the ring. I do however think you should show the rings on a women's hand so they have a idea of what the ring will look like on themselves."

"Very pretty diamonds somewhat narrower than expected hence the 4 stars but it is only 1/4 ctw"

"Everything arrived as expected and on time."

"So far, first order arrived early, product as expected. Therefore first experience so far has been great. But ease up on the recurring mailouts and marketing emails. "

"I got a beautiful pearl necklace. It came in 3 days and was perfect. Pictures could show size a little better. Maybe a ruler next to pieces."

"I placed my order and selected "next day shipping" -- the text informed me that my order would be "processed" the same-day, as I was ordering in the morning, and that I could expect the package in "1-2 business days." Great, I thought.

When I did not receive a confirmation email from My Jewelry Box within 24 hours (but my credit card had, of course, been deducted), I called to see what was wrong. It turns out that "next day shipping," in the parlance of My Jewelry Box, means "we'll ship it the day after we get it into our distribution center, which can take a week." They told me to expect the package in 4 to 5 further business days.

As I'd paid almost $20 for "next day shipping," I thought I'd been misled, and said so. No apology or offer to refund my shipping fee was forthcoming. I asked for my fee to be waived, given the disparity between the advertized "1-2 business days" and the actual "5-6" business days the shipping would take. I was told I could still select a slower option in order to pay less, but that if I did so, the shipment would come still later.

I said that if my order was not shipped as promised, or my shipping fee waived, I would cancel my order and buy from another provider. I was told there was no authority to do that. I asked to speak with a manager. I was told I was already speaking to the manager. I asked if he really wanted to lose the sale over this -- he said "I don't care either way."

I cancelled the purchase, and watched my credit card online like a hawk until the money came back in.

I won't be doing business with them again, and recommend others avoid them as well.

I see I have received a public comment from the store below, alerting me that there were various provisos on the website as to "special items" and "out of stock" items shipping in longer periods. This is true, and indeed is what the customer support person advised me at the time (his exact words were "Well, technically"). However the item was no designated as out of stock or a special item, and nothing about those designations excuses the failure to send a confirmation email with my order -- a failure I note is observed frequently in other one-star reviews for this seller."

"Beautiful product. Quick delivery. Would order again."

"The ring is too light and thin"

"Great prices, fast shipping, awesome place to shop!"

"Although I waited a little longer, the gift was well received. Really was a beautiful piece. I usually prefer to support local merchants, but when I showed the ring to a jeweler friend he told me he couldn't make one for anywhere near what I paid for it. Thank you."