ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
Featured Review


5/5

2020-06-24

Excellent - highly recommended. Prices competitive, online chat efficient.

"I have purchased many times from MyChoiceSoftware as I have found their prices to be competitive, their website easy to use and most of all they have an extremely efficient online chat. The only company I would recommend to safely purchase software. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-06-19

Office 2019

"Installation went as well as expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-06-16

Recommend Company

"I have purchased software from Mychoicesoftware before, so when I purchased a new computer they were naturally my goto. I have been very pleased with my purchases and happy with the service. When I was about to purchase the wrong product, I chatted and got perfect assistance."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-06-14

Easy Process and Good Service

"Software download was easy with simple instructions. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-06-11

Product I wanted at the best price

"I wanted to get the newest Microsoft Word but didn't want to pay sticker price. By purchasing the product at Mychoicesoftware.com, I was able to get exactly the product I needed (which worked perfectly) at the best price I could find."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Mychoicesoftware.com User
5/5

2020-06-01

Excellent Service

"I bought a copy of Office suite and I got my product exactly within the timeframe promised. I was a little hesitant about receiving my product on the weekend, but I still received it within the hours specified. Thanks My Choice Software"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-05-29

Several mishaps

"After several mishaps it finally downloaded, and word is working fine. Can not open some Excel files though"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-05-29

Purchased Office 2019 Home and Business

"First, super simple to order. Received email with all the details within minutes. Downloaded the Office 2019, did the install, super easy. On a side note, was using Office 2007 with PST files in outlook. The new Office 2019 read the PST file, created my account as it was before and email was up and running in 3 minutes, ZERO lost data.

Super happy buyer
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-05-27

Good service and prices

"I purchased the Microsoft Home and Office and I like the new features of the 2019 software. The download was a little tricky with the link sent to me, but after a consultation with Mychoice technical service I was able to sort things out. Thank you for the support given."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-05-27

Great prices, instruction, follow-up

"Everything went without a hitch, and information was immediately available (e.g., how long it would take for me to get information about my download based on when I made my purchase) and then how to download, what I would need, what to expect, and who to contact if there was problems. This is the second time I've bought my Office product from My Choice, and between then and now, still no problems, good service, and great prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-05-14

Excellent and Fast Service

"I order Microsoft Office 2019 Home & Student on May 14. I received the order through Digital Delivery within 15 minutes with detailed installation instructions. Installation was smooth and follow up services are great. Very satisfied with services."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2020-05-17

Quick Response

"I am happy with how quickly they responded to my emails, however it has been a struggling downloading the product. It could be user error but I had done this before without any problems."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2020-01-23

HORRIBLE EXPERIENCE

"Don't even think about buying anything from this company, It is a fraud. They DO NOT GIVE SUPPORT UNLESS YOU PAY THEM AN EXTRA $ 100.00 ON TOP OF YOUR PURCHASE. Customer service representatives take more time to ARGUE than to solve a problem (except Sergio, one of the representatives, was very polite, and took his time to send a YouTube video to show how to make the proper installation, _THE VIDEO NEVER WORKED, but he was nice to at least take a minute of his time to do it_. In general, the rest of the representatives, are discourteous and rude. When you ask to speak to the manager, they simply say it is on the phone (Manager's name is Wassef, "they are not allowed to give last names"). ALEX, it is the worst ignorant man I have spoken with in many years. I was trying to make the programs I purchased (Parallels 10, and Windows 10) work for over 20 hours, and he told me in his own "ignorant" words, that he doubted it. I am trying to find another word to describe their lack of professionalism and customer service, but it is impossible. I call it "ignorants" because of their lacking of knowledge, information, or awareness about their job. This is being one of the worst experiences in many years. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2020-01-08

They sold me a pirated license

"I work for an MSP, consulting and advocating for small to medium sized businesses. Upon buying a license for a Windows 10 Home to Windows 10 Pro through www.mychoicesoftware.com, we received an email with the key in plain text in the email. I attempted to activate it on a client's Laptop. After succeeding to upgrade it to Windows 10 Pro, the machine needed to be activated. I placed the activation key in and it failed. When it failed to activate, I contacted Microsoft directly. They looked up the license activation key and determined that the key had been blocked due to it being a pirated key.

www.mychoicesoftware.com sold an MSP, installing Windows 10 Pro on a Lawyer's laptop, a pirated software key.

This company, is selling pirated keys during the last week before windows 7 needs to be replaced with windows 10.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2019-12-26

Horrible service all around

"I purchased Window 10 pro edu upgrade from them. It took them over 24 hours to e mail me the product after the purchase. When I did receive the product activation code, the connection link that was listed on the e-mail was not the accurate one to download the product, and I had to search around different Microsoft website to download the product.
The product they sold as Window 10 professional education version says it is a Window 10 pro but it was not compatible with the network program I am trying to install and not any different than Window 10 Home. This purchase was a total waste of money for me and now I have to purchase a different Window 10 pro upgrade. They said it is not refundable once activated the program. They should have disclose that this version will not be compatible with certain program meant for Window 10 pro. I am very disappointed with this seller and will not use them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges