"This is my second purchase from NCIX and I do not regret it one bit.
Incredible customer support post purchase. Very timely and polite help. The most recent NCIX rep, Brad helped me when the Graphic Card promotion changed a day or two after I placed my order. He was very courteous with honouring the new offer. In terms with technical support they were re-assuring and fixed my problem and offered me an instore solution and RMA if need be. Also I hate to mention price but they were the lowest price for the same product I could find on the internet and they usually are the lowest if not one of the lowest for other things too.
Overall fantastic experience and I will visiting them again. I recommend you do so as well."
"NCIX is easily the best electronic online retailer i have ever made purchases from. Everything from shipping, which takes as fast as 2 days to having the best deals, promos and price match for their products, and customers services... are among the best in the business. If you are looking to shop online for your electronics, NCIX.com is the place to be."
"I'm very happy with my product and all the service. I send and email to tech support and was answered within minutes. I'm really happy with the outcome and the fact that I received a free game in bonus. "
"Amazing customer service from NCIX as always. I purchased the majority of my new PC's parts from their website, thanks to their awesome sales and price match policy. I recently purchased an EVGA GTX 970 from them, which came with a free game. Nvidia announced that another game would be given to 970 purchasers, so I contacted NCIX and to my surprise (and pleasure) they provided the new game in addition to the old one at no extra cost! I spoke to Brad B, a customer service representative. Shipping is fast and reasonable, and they have many stores around my area. I strongly recommend NCIX. "
"Extremely quick customer support service."
"I bought a graphics card two weeks before a promo for a free game started - I sent an email and they replied with the key for the game!"
"They were incredibly quick with building and shipping my PC. Everything arrived much sooner than expected and when a problem arose, customer support fixed it immediately. Great service."
"Iv been a loyal customer with ncix throughout the years, the reason I keep coming back to them is their excellent customer service. They are always quick to reply and answer any concerns i might have. I have never had any issues ordering from them in 4+ years buying from them. its always a hassle free experience and I will continue purchasing from them when ever I need any electronic goodies in the future."
"Outstanding customer service. They've helped me multiple times and they always reply within a few hours. Special thanks to Brad B for helping me personally."
"always have an 5 star services. you have a problem and they will help, you can be sure of that."
"Excellent service and care for customers. I ordered parts from them and the PC Assembly service. I was contacted via email saying that a part I had ordered was not in stock, I used the live chat system to talk to Leadthaniel (if I can say names) who was very helpful and had great knowledge of products. He had found another part for me that they had in stock, of the same type but different brand. I had also talked future plans with my build and ended up changing my power unit to allow for adding an additional graphics processor (card) in the future. He could have just pushed a part on me and went on but, he didn't he took the time to help me get my PC just the way I wanted it to be. Just for the service alone I would come back to NCIX! Thank you NCIX for the amazing service. A+++"
"These guys went above and beyond for me when I asked them if I could get a code for a promo that started after I purchased my gtx 980. The same day I emailed them I got a response saying they could help me out!"
"Had a great experience with them. NCIX offers a fast delivery and good prices for quality products. Their customer service is fast and efficient. I bought a graphics card which two weeks later was used for a promotion by NVIDIA. I contacted there customer service and it seems they had extra coupons and they made me eligible for the promotion. This clearly shows their devotion to their clientele. "
"Bought GTX 970 and received The Witcher 3 for free as a promo from Nvidia. However, Nvidia is now offering both The Witcher 3 and Batman: Arkham Knight with a purchase of a GTX 970. Sent a support ticket to NCIX, replied within an hour, and received Batman: Arkham Knight the next day. Quick response and clear explanation was provided. Would recommend for future purchases and support. Thanks NCIX.com and Brad B!"
"I had ordered some new ram for my laptop. Unfortunately the product I selected and received did not support my HP. I called NCIX to see what my problem might be and the tech helped to identify that I had ordered non compatibles ram. He gave me an RMS to return the ram. I sent it & they credited by credit card (minus a restocking fee) within 10 days. NCIX (Darrel) provided very good service given that all my issues were based on my ordering error. In hind site I probably should have called to ask some questions first."