"Had a pleasant and prompt experience with customer service! Bought a GTX 970 only to find out that the next day many of the 970s were bundled with Arkham Knight. I e-mailed customer service asking if it was possible to receive a game code and they kindly gave me one. Fast response too!"
"First time customer using NCIX.com and not the last for sure. Customer Service got back to me after hours on a Friday night and resolved my issue without hassle. Was very pleased with how quick and professional they were."
"I've been using NCIX for about 7 years and year after year the service keeps getting better. Just asked them to credit for a already shipped product because of a lower sale price and they got the credit to me within a day with a response and receipt awesome support."
"I would like to thank Jonathan Hart, for the customer service with NCIX. My problem was revolved properly and very fast."
"They were excellent. Shipped my order almost immediately (was late in the evening so it wasn't processed until next day) Was shipped out shortly after. "
"Aswesome service. I had a couple of items ordered, had two problems, that got solved very quickly without questionning. Jonathan Hart and a certain Brad B helped me a lot. Great service, great price, what can you ask more?"
"A bit of a rocky start but overall I'm satisfied with my experience with NCIX. After 5 business days my order hadn't been shipped due to the item being back ordered. I was not made aware of this till I contacted customer care myself. Customer care made up for the communication mishap with my item shipping nearly immediately after finding a replacement. Great customer service. "
"This was my first time buying computer hardware online (about 3 weeks back) and, when things didn't work perfectly smooth, customer service (shout out to Brad. B who was incredibly helpful and understanding) was there to walk me through and help me. Definitely will be coming to them first from now on!"
"Extremely knowledgeable staff and very friendly. Answered every question I had and made my experience as a customer very enjoyable. "
"Got the club 3d 290 on sale,shipping was pretty fast,got it with in a few days and Katie from customer support has been very good to work with and answered all my questions,this was my first purchase from NCIX and im very happy to say that the card works great, my games run much faster and a lot smoother and when idle the fans are very quite, i have heard of coil whine before but have yet to hear any signs of it with this card and im very happy with my purchase :)"
"Had another great experience with Darrel and NCIX :)
Fast service, quality support and even NCIX management was willing to bend the rules for me just once because I messed up :)
While it's awesome for them to bend the rules for me just this once, they didn't have to and even if they didn't, it wouldn't change my opinion.
Been dealing with NCIX for a long time and I'm super satisfied with all aspects of their service, support and offers.
Whilst everyone's experience will vary, I believe NCIX helps/satisfies a lot more people than they disappoint.
My suggestion: Try them out for yourself and see if they'll be one of your new go-to stores in the future :)"
"Great customer service. Was able to get included in a promotion that was announced a week after my purchase."
"Been dealing with NCIX since late 90's. Superb service, highly recommended. "
"Brad B from NCIX was very helpful and responded in a timely manner to a matter I had regarding a promotion with a graphics card I had purchased. I was very pleased with the product as well as the customer service provided by Brad and would recommend the NCIX retailer to others."
"I ordered a new GPU from NCIX and it arrived quickly and in working order. Also after it arrived I found out that there was a promo for a free game that started a few days after I bought my new card. I emailed customer service and the next day i received a replay saying that I would be getting a code for the free game. Very appreciated! "