"This is now the second time I order items on NCIX and I am TOTALLY SATISFIED !!! It's just amazing the service that is offered to us as a customer I do not believe my eyes !!! I recommend this safe site for buyers seeking equipment connected to technology !!!
Jonathan"
"Excellent customer service. Very helpful, friendly and was giving me fast answers."
"Having been a regular customer for years I noticed that NCIX takes more and more time to deliver my orders. Items are missing or late and delivery dates are not kept. In this case what should have been a 3-day order took 3 weeks to complete. For this last order I was lucky to have the assistance of Jonathan Hart at NCIX Customer service who helped expedite the process as much as possible.."
"just dealt with Jon - really helpful person! Helped me a lot! wish all will be like that!
thanks so much!
"
"I had an issue on my end with my bank card popping my initial order as fraudulent. after sorting that out I called to cancel and reorder my order and the call service was quick I don't think i was even on hold, the associate was knowledgeable polite and helpful. in 10 minutes everything was fixed. Even the email support person was polite! I was really surprised by this and would definitely recommend them!"
"Noticed a delay with my order shipping which very rarely happens with NCIX, sent them a message about it and they were quick to respond, explaining the issue in a clear and friendly manner.
Great customer service!"
"Excellent service from NCIX as always, I asked a big modification in my order and Brad B from customer Care exceded my expectations from the speed and the professionalism that he took care of my inquiries.
Would defininatly buy from them again"
"Really great services and systems. Really fast action. Hard to compete prices. I'm totally enjoying this online shop. Thank you."
"Take my advice, the guys at NCIX, like Brad and Jonathon offer the best service, and prompt replies for all your PC needs. As a custom builder, I rely on my suppliers to ensure prompt delivery to my customers. Never once, have the guys and gals at NCIX let me down. The best prices, the largest selection, great advice and outstanding service, that's what NCIX is all about.
Steven Bely
President
BDR Computers"
"I made an error and ordered the wrong monitor and it had already arrived at my local post office. Noticing the invoice via email I contacted customer support and Nick was incredibly 1) empathetic 2) polite 3) helpful 4) understanding. He explained the rma process and provided me with all the information I needed as well as set appropriate expectations. Excellent service and NCIX proves yet again why I only shop here for my PC needs. thanks NCIX! "
"Jon helped fix everything, all of my issues were resolved in a timely matter.
He was patient and very nice "
"I recently purchased all the parts for my new rig through NCIX. I received almost everything on time (My screen was on back ordered from acer) Everything was packaged very well and nothing was damaged in transit. Although the Windforce 290x I ordered from them had a faulty fan that forced me to RMA the card. My RMA was processed very fast with great customer service."
"I got called to confirm the item I wanted to change in my command. Its a good thing that there is a confirmation like this."
"I am very pleased with NCIX service, every time I shopped with them for the past 5 years. They price match, so I always get the price I want. What differentiates them is really the service. Every time I went to their local store, or shopped online, I got what I wanted and friendly service, which was useful. They readily recommended best deals, and their reps were honest.
I had a problem using the gift card online, it was not debited and their site asked me to pay the full price on invoice. So, I opened ticket online before paying them. Within less than half-a-day, rep named Brad replied that I should only pay the difference and my gift card will be charged by him. So, I did and within a day or two, my order shipped as normal. I really didn't expect for someone in customer service to say, "no problem, just do that and I will fix it". It worked out perfectly. I would always recommend this site and had much better service with them than with NewEgg.ca.
NCIX also has forums, which I find useful, as it is filled with knowledgeable people, who can recommend solutions and give advice. I love NCIX!"
"NCIX customer service is absolutely stellar. Special thanks to Brad and Ryuji from the NCIX Team. They have both provided me with excellent service in the past week. Fast replies and great information. I always buy from NCIX and I recommend them to all my customers. With there price match service they will always have prices just as good or in many cases better prices then any Canadian competitor and to be honest I'd even pay more just for their customer service but don't tell them that ;) 10/10 would buy again. "