"Returns need to be made easier... and I would like to receive shoes in boxes that don't look like they've knocked every corner of the way over here. Perhaps a box in a box, with an included return shipping label ?"

"Votre site est très bien , je me suis retrouvée facilement etgrace à l'internet j'ai pu avoir un sac à main sans me déplacer, c'est génial...Merci"

"This is the first time I've ever had problem with Naturalizer.com. I first put what I wanted in my shopping cart but couldn't check out because the listed item was out of stock, although was listed as available."

"love the shoes but the location was 51 miles from my home - 100 miles is toooo far."

"I love the products, great quality leather and wide sizes are available. Unfortunately I just couldn't find the right style today (leather flats light brown or oatmeal that are not suede)"

"The site itself was very easy to navigate. I'm discouraged by the loafer selection but I guess it may be a reflection of consumer preference. I don't care for ballerina flats and there were very few true loafer shoes with a decent heel and sole. Too many of them had the cheap looking, rubber heel and sole. I'm not paying $70 or more for a pair of shoes that looks like I bought them at an off-price store (I'm not mentioning a major low-cost retail store since that wouldn't be fair to them. They serve a particular demographic and fill a niche)."

"I have worn Naturalizer shoes for years becaise they are both comfortable and stylish. I cannot purchase without trying on the shoes because my feet are eccentric."

"Naturalizers carries narrow sizes"

"It was easy using this site"

"Love the product, hate that it is almost impossible to get NARROW shoes in the stores. I have to try shoes on in order to purchase them - wear anything from a 7 1/2 to 8 1/2 Narrow"

"I like their products, they are beautiful and very comfortable"

"Site was fine - was seeking a bit more info on the features of the shoe"

"I found this website attractive and easy to navigate. I have difficulty finding narrow shoes, but this site made it easy for my to find them without showing me a lot of shoes that are not narrow."

"Too many questions in this survey - annoying."

"Excellent. The only thing I didn't see was the return policy"