"I love your boots because they are forever, forever comfortable. I've had to run several times while in an airport and it's so easy due to the comfort of the boot and the heels which are amazing in durability and comfort/cushion. There is no other boot as comfortable as yours! They last for years and you'll hear many compliments, i.e. Where did you get those gorgeous boots?"

"forgot to put my promotional code and was not able to add it"

"Went well. I checked on the status of my order and got that information quickly."

"Generally the experience is ok. I really wanted to purchase shoes. The last three times I visited your site, you do not have a size for me to buy. Please carry more wide and double wide sizes in 10.5."

"The web site is easy to use, I am frequently disappointed in the small selection available in my size and preferred color. I also find that there seems to be a great discrepancy between a size 7 an size 71/2 when ordering a narrow."

"I would rather visit the store so I could try on the shoes before making a purchase."

"disappoiniting ... you are no longer making size 12 ww in womens"

"I JUST ORDERED WATERPROOF BOOTS THAT HURT MY FEET...CROSSING NATURLIZER OFF MY LIST!"

"When Naturalizer shoes size 8 Narrow fit it is a wonderful experience. When they don't it is a hassle and maybe I need to review my decisions to buy on line. I love your shoes when they fit."

"You are not a customer friendly company. Have been buying your shoes for decades but will not do so ever again."

"I have loved Naturalizer for years. The Naturalizer Soul fit great and are very stylish"

"I have enjoyed a pair of Naturalizer winter boots for many years but I could not locate a similar pair on your site."

"surprised to find they had Bzees on their site"

"My experience was great, would like to see more styles in size 4; I have small feet and this is the major site I shop to purchase quality comfortable and looks good shoes."

"Experience was disappointing since I'm unable to find shoes in size 5 Wide"