"I had a horrible experience. The item I ordered was never shipped. I was told the item became out of stock, which is just ridiculous, given that it was shown as being in stock when I ordered it. An email was sent asking me to wait ten days, which I did, but nothing ever happened. The funny thing is that the item is still listed as being on stock as of the date of this review. If you purchase from this company, be aware that the item you're ordering may not really be in stock, and you may never really get it."
"I love this store and I wouldn't shop with ny other."
"Great prices and fast shipping ..the UPS batteries are great prices and shipping over 100 is free "
"I had a very pleasant experience with this store. Their prices are some of the lowest on the net and they ship their product out very quickly."
"Great service! It took about a month for me to receive my item due to a backorder. But over all I had a pleasant experience and would recommend this company to others. "
"Batteries they sell are made in china but all in all they are good quality. They are in deed hard to get ahold of as someone else has mentioned but they did respond to my email quickly also. They have a 1 year guarantee on thier batteries so lets hope I have no problems after that time."
"Really low prices, and Fast shipping. I'd surely buy from them again."
"I received the batteries in a timely manner. They looked like aftermarket, but seem to work just fine with my phone so far."
"Ordered 5 batteries, 4 were incorrect for an APC BF500. I tried an exchange but they did not have the correct battery.
Could not get a hold of them for days. No one ever answers the phone.
Expect me to pay for the return of bad product (say they will credit my card if I include receipt).
Their address can not be confirmed by UPS or USPS. They want me to return by Mail and warn you to use tracking and insurance and make sure you keep the number.
This is a typicial fly by night company."
"No serious problems, but cheap battery was a cheap piece of garbage. I did not expect the battery (canon powershot digicam, $15) to last as long as a pricier one ($40-50), but less than 3 months modest use before batt would not take a charge was pretty disappointing. Also battery didn't really fit right, had to squeeze into camera a bit. Anyhow, it would be nice if needbattery.com either didn't sell garbage, or had reviews available, so previous users could answer the question "Is there a reason this battery is 1/3 the cost of other places?" (Answer, it's worth less than that). "
"Pretty quick shipment, very cheap batteries. Had some problems putting the battery in but after a call to there customer service i was able to make it work."
"This order was to have been canceled. Received a confirmation that is was. However 2 months later a charge appeared against my Credit card. Numerous phone calls have gone unanswered or returned."
"I bought a Sony BP-T23 battery, they sent me some generic substitute that didn't fit my phone.
Called them a few times, there a recording on the phone during business hours. I tried e-mailing their customer service, they don't reply, ater 30 days i got a automated response that asked if my issue was resolved. Another thing is i paid for priorty mail and the shiped first class and kept the extra $3.10 in shipping cost i paid. I had to get my credit card company to charge back the cost. This company should be blacklisted in my opinion."
"A real scam! They must be out of business but still taking customers' money. All phone numbers listed state that "mailbox is full" (several weeks). No email returns. Stay away from these crooks. Over two months and no batteries."
"Although the battery I bought said "in stock" and their website clearly indicates that "contingent upon product availability, orders placed before 3:30 pm PST are processed and shipped on the SAME DAY Monday through Friday! Products ship primarily from Southern California." It is 8 days later and I have not received the product let alone any indication it has shipped. I have left a messages on their phone ***-***-**** for the last 3 days (no one ever answers the phone) asking them to get back to me so I know it has shipped and no one has called back. All emails go unanswered as well. I have a feeling this place is a scam. If I were you I would not buy anything from them."