"Note: I have only purchased through their ebay store. However, the items received were shipped timely with free shipping, and I've never had a problem with the items I received.
In terms of their prices, sometimes they are better than other options, most times they are the same. As I've not yet had a problem with their shipment, I can't comment on their customer service.
Finally, one thing I wasn't too pleased with is how they added me to their mailing list after making a purchase through their ebay store. I obviously didn't agree to this, so they added me without my permission. I'm not too bothered, as their mail goes to my spam folder, but it's a dishonest practice to be aware of."
"This is a great company to find great items at great prices. I highly recommend coming here first to look for your items.
Customer service is very good. Any problems are handled quickly & professionally to my satisfaction.
Very pleased!"
"I've purchased many items from NewFrog over the past two years and I generally happy with the cost and quality of the purchases. NewFrog ships from China and it takes longer to receive everything, but we've never had a lost item. NewFrog is the classic cost vs convenience online market. If you want to receive it quickly, purchase from Amazon. If speed isn't an issue, you can't beat NewFrog on certain items. "
"Need to give better price, to compete with amazon and ebay, but i like the variety of products you sell, keep up the good work."
"Thank you and others for the competitive global post sales offers on different items. It works well inline with around the way and internet Happy Shoppers.!!"
"On regular base I bough from NewFrog store and never had any problems with goods that were shipped to me. Often they arrive already after 3 weeks, wich is very good for a web shop in Asia.
Love to look at new dimensions in goods. I am sure my grand children will enjoy Christmas, with stuff they never have seen in a usual shop. To that the prize is right and that is why a lot of buyers come from abroad. I was not asked to write a review but do this to every shop. Good or bad, so they can do something about it. Never needed to write negative about NewFrog and that feels good. At the moment I bought a flexibel tube to drill, "
"Is an excellent alternative platform to Aliexpress, supports the payment with Paypal, this already makes it dynamic, shipments are safe ..... what you see is what you buy"
"Все супер пу-пер класно!!!!!!!!!!!!!!!!!!!!"
"I have bought quite a few items from NewFrog and I find their service is brilliant. How they sell their products so cheap and include postage is beyond my comprehension , but they do and I will keep purchasing from them. Mick.
These comments are completely unsolicited."
"Order placed 16th. September 16.
Not received as of 15th. November 16
No confirmation of dispatch received at any time. (Fair enough)
No response from customer services to two emails. (Definitely Not fair enough)
Refund from PayPal requested.
Won't bother with them ever again and I think you should think twice too.
"
"better than DHGate - about the same as AliExpress"
"Great pricing, great deal and good quality product. "
"Got my order pretty fast considering it came from over seas.... the packaging came in good condition.. will order stuff from Newfrog again and again..."
"Looking through their site is just a good time. Lots of tech and super reasonable prices. It's becoming a bit of an addiction. A camera scope that works with my cellphone for $5.99? My toolbox had to have it..."
"I find tons of things on here that ive been sent emails trying to sell me or in stores across the us. But their price is usually triple of what it is on new frog. So if you dont mind waiting a couple weeks to get your order (like we all used to have to) its a great place to buy those little things you want or great stocking stuffers!!"