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Verified
3/5

2011-09-20

"Nice place to buy at. They are very nice with returning stuff even though they make you pay for shipping both ways which sucks... Regarding shipping time, they really suck. I ordered a helmet on a Saturday and it took them almost two weeks to deliver it. It happened to me twice already... This time I talked to one of their 'CHAT SPECIALISTS' before I placed my order and he said i would get the helmet within a week. What a lier... After they shipped the item I tried talking to him and he just ignored me... Bad online customer service."

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Verified
5/5

2011-04-05

"Great job. Ordered my new leather riding jacket and received on time. I found I needed one size larger than I thought so i logged on and had the old one ready to return and the new one on it's way quickly. New one came right on schedule and as advertised."

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Verified
5/5

2009-11-29

"This was my third time ordering from NewEnough. All three transactions have been painless. Most recently I ordered a pair of gloves. I was unsure as to what size to get since my hand fell between two sizes on their sizing chart. I needed to return the first pair and order the next smaller size.

The return was easy and they provided a prepaid FedEx shipping label for the return. I note one reviewer said he had to pay return shipping but that was not the case in my experience.

I am very satisfied with the service and products I have received from NewEnough and recommend them without reservation.
"

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Verified
1/5

2009-10-15

"I do not like the fact that they do not have an exchange policy.You can order another one at the same time if your not sure the size is right.But that doubles the shipping charges to you and ties up twice as much of your money.When most places will pay the shipping back to you if it's an exchange.So I've paided $12.67 shipping to me and $10.76 to ship the jacket back to them because it was to tight in the shoulders.That's a total of $23.43 costs I've paid and they wanted me to pay more in shipping charges to send me another jacket in extra large size.So doing business with them has cost me $23.43 and I have nothing to show for my time or my money spent.The extra shipping costs makes their low prices higher in the end.Doing business with this company was a mistake.I will not be buying from them again.Buyer beware... "

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Verified
5/5

2009-10-06

"Purchased a Tour Master jacket and a bag. Wasn't sure if the jacket was the right size. Talked to customer service and they suggested order the same jacket in difference size to compare, then send the wrong size back. No charge other than shipping going back. Love that they have an 800 number to talk to someone. Great service and fast shipping."

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Verified
5/5

2009-06-28

"I found Newenough.com while I searching for motorcycle stuff. Had to return the first order due to the fact I ordered the wrong size, the return process was painless. They were out of the size I wanted but after a call to them they said they would e-mail me when my size came in. The followed through on there part, I reordered and received the order in 3 days. Way cool! "

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Verified
5/5

2009-05-15

"Very impressed. This was my first purchase at New Enough. The item arrived in 4 business days via FedEx. Item was exactly as described. Price was the best I could find. They sent me an email when the order was filled, and when it was shipped, with the tracking number. I'll buy here again."

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Verified
5/5

2009-04-01

"I ordered a pair of gloves from newenough.com using standard shipping, and had them in under a week. They were as described on the website, and fit perfect. This is my first order from this merchant, but I will be buying from them again in the future."

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Verified
5/5

2008-07-31

"i found out about this site through my riding buddies. i’ve made 3 orders from this website and i can’t say enough GOOD things about NEWENOUGH.COM. especially after trying to buy things at r!d3gear.com (what a joke).

they have great prices on their regular stuff, but their closeout bargain-basement prices are AWESOME! i check that section at least twice a week praying to see something i can buy!

shipping was fast and tracking information was available and accurate.

products are exactly as described and in the photographs.

i’ve never had to contact customer support because i’ve never had any issues with my orders! but i’m confident that if i run into any problems, NE will take care of it because they know what makes customers come back!

thanks NE
"

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Verified
5/5

2008-06-12

" This was my second purchase from NE and it won't be my last. A pleasure to shop here. THESE PEOPLE REALLY KNOW HOW TO SELL A PRODUCT! Each item is thoroughly photographed - they do a far better job than the manufacturer itself. By the time you get it, it's as if you had tried it on. Fast shipping as well. Prices are better than anywhere else I've seen. Obviously, since they're handling closeout items, there are certain sizes or colors that aren't available sometimes. However, the selection is very large. GREAT SELLER! "

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Verified
5/5

2008-06-05

"Excellent customer service. I received a defective jacket, they shipped out a new one the same day I reported the problem and emailed me a return label to print out and return the defective merchandise."

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Verified
5/5

2008-06-03

"Simply the best motorcycle gear sites on the web. Customer service is excellent. Return and replacement of products is painless

Excellent prices and selection. They take the time to provide "review" of the product with multiple pictures that provide a detailed view of the product.
"

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Verified
5/5

2008-04-03

"I've used New Enough many times in the past. They always have good prices, but the best part of shopping through them is the incredible information provided. The item descriptions are custom written for everything they sell, not just some copy from the manufacturers. This helps narrow down what you want and to see if it fits your needs. They also have a very good return and exchange policy, essential for selling protective gear where fit is important."

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Verified
5/5

2007-08-04

"I order several pieces, a rain suit, mesh jacket and pants as well as gloves. The response was prompt and the apparel arrived very quickly."

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Verified
5/5

2007-06-20

"Everything arrived perfect with quick shipping. No issues at all. NewEnough's prices cannot be beat, and the quality of the product is unmatched!"

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