"I had previously ordered a remote for a dvd/ tv combo from another company. I could only get the tv part to work. I did another search and found the exact remote I needed from New Remote Inc. I received my remote several days before expected and it happen to not be the original remote that I thought I was getting. I was a bit stressed out that I bought another remote that wasn't going to work. They sent a guarantee letter stating to try the remote and if I wasn't satisfied return it. To my surprise it worked on all of the functions and I did not have to program it or anything. I beleive this company knows what it is doing. 100% satisfied. "

"I ordered remotes for our Sony Bravia TV and a second Sony TV we have. Other websites reported it was discontinued and offered generics or had a reputation of sending generics after offering original replacements. I was delighted to get original, brand new replacements. The remotes I ordered and received were a SONY RM-YD024 TV Remote Control (RMYD024) for $29.95 and a RM-YD080 SONY RM-YD080 for $24.95. Not only brand new, not a scratch, but also for a fair price and arrived 4 days after my order. $7.95 shipping for the two.

I rate them as low priced because they beat everyone on price for ORIGINAL SONY remotes. "

"I ordered a remote for a Hitachi Plasma TV, the exact remote was no longer available so they sent a Hitachi replacement that did not provide all the functions for my TV. When I emailed them and explained the problem they said they had another remote, of their design, that was the same cost that they could send me. As soon as I told them I was returning the Remote they put the replacement in the mail. I received the new controller and all functions worked perfectly! "

"I wanted to thank you for the quick delivery, easy ordering and above all the fact that what you say is what you deliver. It works, it's right and it was delivered on time.

Thank you again.

Sincerely,
Patricia Sheehan Brock"

"I lost the remote to my Onkyo system, and ordered one from this company. They sent me a replacement remote with a note saying my remote is no longer made or stocked. I sent the remote back thinking I could buy the original somewhere. After 5 orders from other remote companies and ebay, none of those remotes worked.

I called New Remotes and reordered the replacement remote they sent out (it was inexpensive and they guaranteed it would work). Well, to my embarrassment, it works PERFECTLY! I was stubborn and wanted the original remote, so I never tried what they sent me. So now I'm have a perfectly good remote to work my Onkyo system! A replacement is 100% better than no remote!"

"Elsewhere the replacement remote for our 2008 Sony Bravia LCD TV cost from $65 to $85, or was more typically "no longer available." New Remotes promptly sent an identical replacement remote, costing just $29.99. We're happy campers."

"Poor vendor... Bait and switch experts. Never again.
Only provide partial refund"

"I ordered a very specific Panasonic remote for a DVD recorder and New Remotes, Inc. claimed to have the exact one I needed. But, they sent some totally incorrect remote and I had to return it. Their excuse was that it was Panasonic who sent the wrong one to them to start with. That is so lame!

The model number was very clear and yet no-one at their end checked. If they had then there was no reason to send the incorrect item. Yet they did.

Then when I sent back the incorrect remote I asked for a refund. The cost was $37.90 but they only returned $29.95. I paid the return postage myself which was sent in the exact package I received it yet the postage they charged me was about five times as much and they did not offer to reimburse me for their mistake in sending the wrong remote to start with. I will do no more business with this company.

If they were any good they would have apologized for their mistake and gave me back the $7.95 for the original postage charge."

"Ordered a Vizio DVD remote. Took a week to arrive. Was new, wrapped just as the original remote and the exact replacement, installed the batteries and functions perfectly. I'd recommend this retailer.

"

"My grandmother is 72 years old and lives in Arizona. She told me she was having a very hard time finding a replacement remote control for her Haier TV set. I told her to try local electronic stores for a universal remote. She told me she tried several, but none of them worked. I told her that I could do what I could do. , I went on line, typed in her information, and a website www.electronicadventure.com was the first one I saw. I called them and placed my order. Within a week my grandmother had her remote in her hand. She called me all excited. The entire experience was handled professionally. I would highly recommend their service.

Deb Beechum
"

"I was trying to order a remote but was a little suspicious because of the ratings on here. I tried looking for other places on the web, but everywhere I looked seemed to all go back to this company. I was desperate, so I decided to give them a chance. Well, I must say, I was pleasantly surprised with the results. The person on the phone was as nice as could be. I got the info and ordered on line. Four days later I had a new remote in my hand that works perfectly. I would recommend to anyone."

"I bought a new jvc remote from them for $39.95
plus $7.99 shipping. my order was shipped the next day by post office and arrived in new condition as they say all remotes are new. i had to contact them to get shipping details. but, overall, im very satisfied. they delivered in my remote in a very timely manner and quickly responded to my request as well.. if i needed another remote, i'd feel very safe to buy from them in the future... although id see if i could get one cheaper someplace else... "

"I ordered a remote from New Remotes, Inc. (aka EveryTVRemote) and five days later another remote arrived with a nice letter stating: "Your original remote is not available but no need to worry. Enclosed you will find a full function replacement remote...Just put in the batteries and it will work just like your original remote."

Of course, it didn't come close to having the same buttons or functionality. Not surprisingly, I could buy the remote they sent for about 1/3 the price of what I paid. Neither did the letter nor the invoice that was emailed to me include a number to call if the remote didn't work. After I found the number and some discussion, they agreed to send a postage pre-paid envelope and refund my money (we'll see if they refund the entire amount including shipping but thankfully I ordered on my credit card so I can do my first ever charge back if they don't).

Good luck if you use these guys."

"In spite of their own claim that all of their remotes are "brand new", the one I received was used and did not work. When I called customer service they said I "should have been told" that the remotes are all faded and have been for the past 10 years or so. The being used I could have lived with, if the remote worked, which it doesn't. I am returning the remote and will post updates as to how the return/refund process went.

After paying to ship the remote back, they did refund the purchase price, but did not refund either shipping charge.

Certainly will not purchase from this company again and do not recommend them at all. "

"I was a bit wary of this store after seeing the reviews, but I had no problem at all. I placed my order on New Year's Eve and received a confirmation e-mail within a couple of hours. The e-mail was a bit skimpy on details, though it did mention that my remote would be sent via USPS. It arrived today and is exactly what I ordered and works great. The package also included a guarantee extending the remote's warranty beyond the typical manufacturer's warranty for a full year."