"My rebate application was declined by the producer who claimed that I have submitted wrong upc barcode. I contacted
Newegg costumer service through live chat and explained that the submitted barcode was the only barcode received with the product. The customer service agent Paige promptly issued reimbursement for the amount of the declined rebate. I am pleased with their courteous and
professional attitude. "

"As a Newegg.com customer since 2001 I have been in love with their speed of service and prices for sometime. So around the office we finally switched over to a business account and get the same great prices, but better management so that multiple people can place orders and see the order history. Newegg is usually our first and last stop for the little tech needs around the office. "

"This worst company I ever dealt with, no wonder their rating is so low, cancelled my order without any communications, without any reasons.
Stay away from them"

"RIP-OFF ARTISTS!!! Charging $400 more than MSRP on a product that is additionally being subsidized by the product vendor. If you want to be scammed and charged more than ANYONE ELSE IN THE ENTIRE COUNTRY is charging then NewEgg Business is for you. Otherwise, I'm sure you can find better prices elsewhere with very little effort. Customer Service sucks too. Get told one thing by one person when you call and then a totally different story when you talk to someone else."

"Having just acquired a pair of ML Motion 12 speakers, I'm compelled to comment about the service and value of shopping Newegg.com. Absolutely phenomenal in every respect. Pre-order, processing, invoicing, and shipping status efficiently executed and easily tracked via on-line dashboard. I was stunned when the speakers were delivered (at no cost) to my home 36 hours after shipment confirmation. The shipping boxes, packing material, and speakers arrived safely and without blemish. A remarkable feat, traversing 3,000 miles from Whittier (near my hometown of Montebello) to Summerville (near Charleston), South Carolina. The service is as eggceptional as the speakers!
Dan Mabey, aka INROCK"

"Biz.newegg is the best. Always GREAT customer service. I would never stray anywere else for quality parts and customer service!"

"It’s always a good experience at Newegg. Great selection, great pricing and great customer service. I am very satisfied and definitely recommend Newegg Business."

"I missed a coupon deadline by a day, so I called Newegg and asked if they would honor the late deadline discount. I was on hold for less than 2 minutes, was told they could make an adjustment to the billing and charge the difference back to my credit card. End result, I received the speakers I wanted (3 days later) and only paid $1.47 more for them. Thank you Newegg. You really do rock!!"