"Patrick was 100% helpful. He helped out when I needed a fan and didn't hold anything back to help me. Newegg is the best for pc parts and I highly recommend them to anyone!"
"Faster delivery than expected."
"Newegg hasn't failed me yet, and i have been shopping on there fairly often, without a hitch. The sales are great too! "
"The purolator just left the box in front of the door in attended."
"i'm pretty happy with the stuff i got at fair prices but the puropost shipping is probably the worst i have encountered"
"The Lenovo laptop I purchased worked perfect for a week, that is until it stopped turning on. I had to spend an extra 200$ fixing it. I know it's a refurbished laptop but I was expecting it to last more than a weeks time!
Very dissatisfied with my purchase, but life goes on. "
"As a long time customer I should not have issues with shipping or a refund. if I pay for something to be delivered to my door, I do not ever expect to have to get in my car and drive for more than a half an hour (round trip) to get the item. If I am promised a refund I expect to get it within a couple of days, not a couple of weeks.
If your ground shipping is subletting to Canada Post instead of doing the job they are paid for, include that in the shipping information. When Canada Post never even tries to deliver the item and tags it as a failed delivery?
I should never have to ask 3 times 'where is my refund?'
If the motherboard did not work as intended I would not even dignify this with a single star.
The fiasco with the digital download codes for Wargaming.net
It is not that the people who I spoke with or chatted with were not trying to be helpful, outside of Hugh F in the chat room, Cody C. Lee (supervisor) failed to deliver. Roxie H sent me another digital download coupon code for Wargaming.net when I said I did not want nor would I ever use it or the first one. What good is a code that cannot be entered and an account that cannot be closed? queue the wargaming support people who do not know that there is no option to close an account on their site.
I will think long and hard on whether I will ever purchase from Newegg again.
Mistakes happen, correcting them keeps customers.
"
"I received a damaged hard drive. Newegg.ca sent me a free UPS shipping label to return."
"arrived on time and intact, cant ask for much more"
"I have paid for the fastest shipping on many occasions when buying from Newegg, and it's always a let down taking a long time to receive the item.
Example:
I paid in excess of $80 shipping and waited 5 days for the shipping.
Secondly, if you make one order but it's dispatched from different outlets you pay for the shipping.
Example:
I bought some PC video cables 2 came from one source and one from another, All on one order, I had to pay two lots of shipping.
"
"Very fast service only 4 days from time I placed my order till I was putting my clients computer together."
"Product was delivered swiftly and works great!"
"Newegg is a reference, simple, easy to navigate, great customer support, fast shipping, great communication, usefull reviews. "
"Shipping was fast, items I ordered were as described. Customer service was very good! I would recommend this site to friends and familly."
"Newegg has good prices overall and if you can wait a bit for a sale, it usually drops a lot more. Fast shipping and good customer support is what we want and newegg delivers."
"they matched a competitors price made me happy"