"Ordered an item Wednesday, paying for next day delivery as I needed the item on Friday evening. Friday arrives, I wait for my parcel, mid afternoon I receive a text saying ‘As requested’ my delivery had been moved to Saturday. At no point did I request my delivery be changed, Numerous phone calls to Newitts. Dealt with Kayleigh. She never returned a single call despite repeatedly saying she’d find out what was happening and call me. At 3.30 still no joy. When asked, she said Newitts shut at 4.30 and if needs be she’d stay late and get the situation sorted. I never heard off her again. Gone 4pm I tried calling to hear a recorded message saying they shut at 4pm for the weekend. Lies Kayleigh. If you worked for me, you’d be sacked for lying to a customer, for not returning calls, and for generally not providing a positive customer service. You have one job, and you failed miserably, therefore you’re incompetent. I finally got my parcel Tuesday, six days after ordering it, and when it was no longer of any use to me. Newitts, you **** big time, you’ve earned a one star review thanks to Kayleigh, and lost my future custom for ever. Kayleigh, I’ll be reporting your poor service and blatant lies too. I just hope all Newitts calls are recorded. Anyone planning to order from Newitts, especially if you need something at relatively short notice, hit Google and buy from somewhere else. "
"Excellent service and fast delivery "
"Right product at the right price"
"Delivered extremely quickly and arrived within the time they stated. I received regular texts to update about my parcel."
"I ordered a soft, exercise mat and received it the next day. It was exactly what I wanted at a very economical price.
Thankyou"
"I ordered two products from Newitts and I am delighted with both."
"Easy to order, good comms and arrived on time. Will be back for more."
"good quality footballs arrived quickly"
"It's always good shopping with Newitts and my daughter loves her new Speedo FastSkin suit."
"Good product reasonably priced and a speedy delivery. My son was very happy. Thank you. "
"Eventually received my parcel the third time of asking, after numerous calls and emails."
"Product as described, delivered in time."
"Smooth , fast and very good service Thank you very much "
"Outstanding service and excellent quality clothes. Would definitely recommend."
"Ordered one day & arrived the next! What’s not to like! "