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Verified
1/5

2018-08-29

Newitts, don’t order if you require anything requiring next day delivery.

"Ordered an item Wednesday, paying for next day delivery as I needed the item on Friday evening. Friday arrives, I wait for my parcel, mid afternoon I receive a text saying ‘As requested’ my delivery had been moved to Saturday. At no point did I request my delivery be changed, Numerous phone calls to Newitts. Dealt with Kayleigh. She never returned a single call despite repeatedly saying she’d find out what was happening and call me. At 3.30 still no joy. When asked, she said Newitts shut at 4.30 and if needs be she’d stay late and get the situation sorted. I never heard off her again. Gone 4pm I tried calling to hear a recorded message saying they shut at 4pm for the weekend. Lies Kayleigh. If you worked for me, you’d be sacked for lying to a customer, for not returning calls, and for generally not providing a positive customer service. You have one job, and you failed miserably, therefore you’re incompetent. I finally got my parcel Tuesday, six days after ordering it, and when it was no longer of any use to me. Newitts, you **** big time, you’ve earned a one star review thanks to Kayleigh, and lost my future custom for ever. Kayleigh, I’ll be reporting your poor service and blatant lies too. I just hope all Newitts calls are recorded. Anyone planning to order from Newitts, especially if you need something at relatively short notice, hit Google and buy from somewhere else. "


Verified
5/5

2018-08-29

Excellent service and fast delivery

"Excellent service and fast delivery "


Verified
5/5

2018-08-29

Good service

"Right product at the right price"


Verified
5/5

2018-08-29

Very good

"Delivered extremely quickly and arrived within the time they stated. I received regular texts to update about my parcel."


Verified
5/5

2018-08-29

Excellent service!

"I ordered a soft, exercise mat and received it the next day. It was exactly what I wanted at a very economical price.
Thankyou
"

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Verified
5/5

2018-08-29

Excellent products and quick delivery

"I ordered two products from Newitts and I am delighted with both."

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Verified
5/5

2018-08-29

Great product and fast turnaround

"Easy to order, good comms and arrived on time. Will be back for more."


Verified
5/5

2018-08-29

Great service, good product and fast service

"good quality footballs arrived quickly"


Verified
5/5

2018-08-29

Great products, prices and service

"It's always good shopping with Newitts and my daughter loves her new Speedo FastSkin suit."

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Verified
5/5

2018-08-29

Star Wars swimming shorts

"Good product reasonably priced and a speedy delivery. My son was very happy. Thank you. "


Verified
1/5

2018-08-29

No they didn’t deliver.....

"Eventually received my parcel the third time of asking, after numerous calls and emails."


Verified
5/5

2018-08-28

Happy customer!

"Product as described, delivered in time."


Verified
5/5

2018-08-28

Swimwear

"Smooth , fast and very good service Thank you very much "


Verified
5/5

2018-08-28

Excellent service

"Outstanding service and excellent quality clothes. Would definitely recommend."

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Verified
5/5

2018-08-28

Good products & speedy despatch

"Ordered one day & arrived the next! What’s not to like! "