ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.03/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.06/5
Customer service:
4.08/5
Return/Replacement policy:
4.10/5
Featured Review


Verified
5/5

2024-09-13

Great Product at a Great Price

"Website is very user-friendly. Located product at a great price. Product was exactly as described and works well - correcting the issue. We will definitely use this company in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-13

Fast and Simple

"Finding my part was easy, getting it was the same. If I need parts for my vehicle they will be the first one I check out from here on in.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-09-10

Great fit

"Everything I ordered fit perfectly. Shipment arrived as expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-09-09

Could not change email

"Wanted to change email to track package "


Verified
5/5

2024-09-07

OEM Brake booster

"I had installed an aftermarket Power Brake Booster in my 2007 Frontier and was always suspicious and disappointed at the braking power even with all 4 wheels having new calipers and pads. After installing the new Nissan OEM booster, my suspicions were confirmed as the OEM Booster showed obvious gain in braking performance. Some parts need to be OEM. Brake boosters are certainly one of those. Thanks NissanPartsDeal !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-09-04

x

"Product arrived on time, in good shape."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-08-29

JUST TELL ME

"ORDERING PARTS FOR A TIMING CHAIN REPLACEMENT. ORDERED THE KIT. TURNS OUT THAT THE KIT IS NOT AVAILABLE. LUCKILY I CHECKED ON THE ORDER TO SEE WHEN IT WOULD ARRIVE, AND FOUND THIS OUT BY READING THAT THE ORDER WOULD SHIP ONCE I HIT ACCEPT. AND THAT THIS PART WAS NO LONGER VALID A3028-1KC3A. I WOULD THINK THAT SOMEONE ON YOUR END COULD HAVE SUGGESTED TO JUST GET THE 3 PARTS SEPARATELY WHICH I NOW HAVE DONE. THE CHAT PERSON WAS USELESS IN DOING THIS WITH ME, AND CALLING WAS JUST USELESS. HOPING I HAVE THIS FIGURED OUT NOW."


Verified
5/5

2024-08-25

Great Inventory, Great Prices

"Repeat customer. Always a great experience."


Verified
4/5

2024-08-23

PROMPT DELIVERY

"The delivery time was very good. It was delivered withing the time given."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-21

Quality OEM parts and excellent service!

"I called NPD to find out about my order status and somehow my order was lost in transit by USPS. They reshipped my order out again and I received it in two days. Great OEM parts, great prices and great service, I will not hesitate to recommend them or use them again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-08-20

Online shopping

"Was very easy to find the parts I needed. "


Verified
5/5

2024-08-20

Fast

"It was easy and fast no problems with parts "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-08-20

Great experience

"Parts were delivered on time and parts were exactly what I needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-20

Quick

"Very easy to find the paet through the VIN number and pruce were competitives "


Verified
1/5

2024-03-28

Shipping horror

"It took over 3 weeks to deliver a $10 part. I called and was told " this is an estimated delivery date". Never in over a decade of ordering anything has anything been delivered anywhere near 3 weeks after the " estimated delivery date". Not to mention the confusing shipping process that wasn't transparent up front where it has to he shipped to a dealership and then shipped to you. When you buy the part they make it seem that the "estimated shipping date" is when it will be shipped out to you but that is just when it is supposed to be shipped to a dealership and then shipped to you. That date changed 3 times before it was shipped from the dealership. Terrible and confusing process. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-05-07
A rep from NissanPartsDeal.com, OrderSupport, has responded:

“We are sorry to hear about your experience with the shipping of your part. We apologize for any confusion or frustration this may have caused. We strive to provide accurate shipping estimates and transparent information about our shipping process. Your feedback is important to us, and we will use it to improve our services in the future. Thank you for bringing this to our attention.”