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Product & services pricing
0.00/5
Chance of future purchase:
4.07/5
Shipping & packaging:
0.00/5
Customer service:
4.79/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-09-18

General maintenance

"Fast Friendly service , no hard pushi salesmen "


Verified
5/5

2024-09-14

Great price, great product and delivery

"Great price so I ordered the part from them. Needed to call them twice with questions, they were so informative and helpful!
Maureen
"


Verified
3/5

2024-09-12

Didn't want to give me 15% off parts

"I went to buy an air filter because there was a 15% discount for labor day. The sales guy said it was only for on-line orders and made me order it on-line before he would honor the discount when there was clearly a sticker on the counter stating "15% off on all on-line and in-store purchases." Shady!"


Verified
5/5

2024-09-07

Best Toyota Dealer in SD

"Super friendly customer service in the Parts Department. Plenty parking space. Their online parts orders are unbeatable compared to other dealers in or even out of San Diego (SD) and I usually like to go pick them up locally. Great location when going shopping for cars and household parts cuz…. Home Depot is located right across the dealer. Voilà :))"


Verified
4/5

2024-09-01

Good Service in Parts Department

"I always order online and pick up in store. Easy to be in and out in a matter of minutes. The guys aren't super friendly but they do what they have to do and get it done. It's a busy place so I get it. Keep up the good work"


Verified
5/5

2024-01-07

Fast

"It fast and ready for pick up same day. Outstanding customer service "

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Verified
3/5

2024-07-31

50/50 on satisfaction

"So far I have ordered 3 parts. One came in on the expected time frame and I was super pumped and satisfied. So I ordered two other parts through them. Unfortunately, both have been delayed and are on hold. So I’d have to say I’m leaning towards unsatisfied at the moment due to the delays. "

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Verified
1/5

2024-07-22

Refunded the money for no reasons

"Ordered a couple of headlights for my Tacoma and spend almost $1500 USD. I was charged and later refunded for no reason. Asked for explanation and never replied to me."

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Verified
5/5

2024-07-13

Easy shopping for parts

"The parts department guys are always there to help. Even when I'm not sure about the part number, they're always ready to lend a hand."

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Verified
5/5

2024-07-11

Service is great

"Great experience Great experience "

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Verified
5/5

2024-07-01

Great prices and trouble free

"I ordered onlime and picked uo frim dealership. This time it was a car battery. Great staff who privided great advice."

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Verified
5/5

2024-06-28

Fernando at Parts counter is smart, helpful and charming, a true asset to dealership

"Great knowledgeable service at Parts counter"

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Verified
5/5

2024-06-26

Excellent service

"Super quick and easy the pick up. I will be visiting soon again."

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Verified
5/5

2024-06-26

Fast shipping parts.

"If your parts are in stock, this dealership gets them to you fast."

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Verified
5/5

2024-06-03

service was outstanding, thank you

"I appreciate the outstanding professional customer service. "

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