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Product & services pricing
0.00/5
Chance of future purchase:
4.07/5
Shipping & packaging:
0.00/5
Customer service:
4.79/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-02-21

Terrific service in Parts Department

"Around 10:00 pm on Sunday night, I ordered a replacement for the plastic back of my side view mirror. At 8:30 the next morning, I got a call from the Parts Department (sorry, I didn’t catch his name) telling me that the one I ordered was not the right one for my VIN number. He cancelled that order and gave me the correct part number. I was notified shortly after our call that the part was ready for pickup. Pretty terrific!"

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Verified
5/5

2024-02-18

Part pick Up

"Ordered on line with easy pick up"


Verified
5/5

2024-02-18

Great service

"Great delivery on the product I ordered. Ready for pick up the next day."

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Verified
5/5

2024-02-10

Excellent Customer Service

"Thank you for shipping the parts in a timely manner and at a resonable price! Well done and keep up the good work to build a loyal customer base."

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Verified
5/5

2024-01-31

Great price and service

"Went to pick up my order Monday, everything went nice and smooth. In and out in like 5 minutes as it should be."

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Verified
5/5

2024-01-25

He was friendly and expedient.

"The man was good and the service was excellent "

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Verified
5/5

2024-01-19

Smooth Transaction

"Easy online transaction and quick response."

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Verified
5/5

2024-01-11

Awesome service!

"Ordered parts and picked up from store with fast and satisfied service."


Verified
5/5

2024-01-07

Nice Job

"The clerk was great. Friendly as well as helpful. Nice job with remembering me from before. "

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Verified
1/5

2024-01-06

Still waiting on refund

"I am waiting on a refund for a bed mat that was discontinued and is not available for purchase."

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Verified
1/5

2023-12-29

Bad information from parts department

"The manager was supposed to call me back and never did. I called and was on hold for 45 minutes and then was given misinformation. By that time, it was too late to order parts online to get them the next day. I will never do business with Norm Reeves Toyota again or Wil anyone I talk to."

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Verified
5/5

2023-12-20

Parts department

"Jaime was excellent at helping me find parts. "

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Verified
5/5

2023-12-15

Friendly staff

"Staff here are very friendly and helpful at the same time. They always make you feel like family."

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Verified
5/5

2023-12-13

Partes para una Toyota Venza 2021

"Excelente servicio y amabilidad
Encantado con su servicio de Fernando Cortez
"

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Verified
5/5

2023-12-02

Quick and efficient service

"Quick and easy pick up of item ordered on-line. They even helped me get my item into my car as it was heavy.
Thanks!
"

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