"Around 10:00 pm on Sunday night, I ordered a replacement for the plastic back of my side view mirror. At 8:30 the next morning, I got a call from the Parts Department (sorry, I didn’t catch his name) telling me that the one I ordered was not the right one for my VIN number. He cancelled that order and gave me the correct part number. I was notified shortly after our call that the part was ready for pickup. Pretty terrific!"
"Ordered on line with easy pick up"
"Great delivery on the product I ordered. Ready for pick up the next day."
"Thank you for shipping the parts in a timely manner and at a resonable price! Well done and keep up the good work to build a loyal customer base."
"Went to pick up my order Monday, everything went nice and smooth. In and out in like 5 minutes as it should be."
"The man was good and the service was excellent "
"Easy online transaction and quick response."
"Ordered parts and picked up from store with fast and satisfied service."
"The clerk was great. Friendly as well as helpful. Nice job with remembering me from before. "
"I am waiting on a refund for a bed mat that was discontinued and is not available for purchase."
"The manager was supposed to call me back and never did. I called and was on hold for 45 minutes and then was given misinformation. By that time, it was too late to order parts online to get them the next day. I will never do business with Norm Reeves Toyota again or Wil anyone I talk to."
"Jaime was excellent at helping me find parts. "
"Staff here are very friendly and helpful at the same time. They always make you feel like family."
"Excelente servicio y amabilidad
Encantado con su servicio de Fernando Cortez "
"Quick and easy pick up of item ordered on-line. They even helped me get my item into my car as it was heavy.
Thanks!"