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Product & services pricing
3.98/5
Chance of future purchase:
4.10/5
Shipping & packaging:
3.48/5
Customer service:
3.88/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
2/5

2023-12-27

"promo codes showed available on site but would not take when checking out. Sale price of available item showed in cart and when trying to get the promo codes to work the item stopped showing on sale and showed unavailable for shipping. took 15 minutes to just check out due to problems and didn't get one of the main items I was looking for. "


Verified
1/5

2023-12-27

Dingbat

"Too much ding bat pecking answering stupid questions."


Verified
4/5

2023-12-27

I bought an electric pruner by Stihl and received a hydraulic 2 stage pump.

"The original delivery was a 9.9 pound hydraulic pump in a box with no packing material, and three large holes in the box caused by the pump moving around inside the box. I have pictures if you would like them. I called regarding the wrong part being delivered and the state of the package. When they asked about what the packaging slip said was delivered I told them there was no packing slip in the box no packaging material at all.

The person I talked to sent a replacement for the pruner and told me to package the pump in the box and told me to write the number on the box and write FedEx on the box. I received the replacement part in quick order. Two days later FedEx had not picked up the pump and later that day I received another electric pruner and refused receipt. I then called back to Northern Tool, and explained the situation and they put in an order ticket to FedEx to send the extra unit back and also one to return the Pump. I did not return the pump as received but put multiple layers of heavy paper and plastic bags around the pump and then used heavy duty packing tape to close the package and cover the holes that were in the box.
"

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Verified
1/5

2023-12-27

20 days late

"had to buy this product locally. Still haven't got it from Northern.

"

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Verified
5/5

2023-12-24

Northern Tool is the Best

"Every time I order something from Northern Tool I get what I want at a great price and free shipping is a plus "

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Verified
5/5

2023-12-22

Nice products.

"Nice products for craftsmen."

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Verified
5/5

2023-12-21

Thank you

"Great products and prices
Thank you
"

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Verified
5/5

2023-12-21

Great deal

"Bought a stool. Way way less expensive than anywhere else. The sale was great. "

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Verified
5/5

2023-12-21

awesome tools

"these tools are first rate and i love the sales that go with it!"

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Verified
5/5

2023-12-20

Oh baby, it’s warm inside!

"I have been so pleased with the really cute faux Woodstove infrared electric heater, that I have now ordered 6 this year! They keep all of the spaces not reached by my Woodstove nice and toasty, without forcing me to sell a kidney to pay the electric bill! They also make a great gift for the chronically cold people in your life. "

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Verified
5/5

2023-12-20

happy camper

"very easy to order and great price"

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Verified
5/5

2023-12-19

Right Products at the RIGHT PRICE!

"Looked around and could NOT beat the prices after wasting my time."

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Verified
5/5

2023-12-16

Holdwutchagot

"They had the reducer that I needed! Thanks Northern Tool!"

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Verified
5/5

2023-12-14

easy Peasy

"Easy order easy checkout. . . . . "


Verified
5/5

2023-12-14

Great deals

"Thanks for always having promotions!!"

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