ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.32/5
Chance of future purchase:
4.31/5
Shipping & packaging:
3.94/5
Customer service:
4.11/5
Return/Replacement policy:
3.96/5
Featured Review


Verified
5/5

2022-07-30

Easy to use website

"First time purchase at Northern tool."


Verified
5/5

2022-07-29

Used Northern Tools in 2012

"I been happy with your previous product in 2012 and I came back to you for future products. Sofar I am happy with the Solar Panel. It is doing the job I intended it to do. Thank you so much for quality products!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2022-07-25

northern tool acquires jacks small engines and stops all reviews that does not make norther look good

"you want my impressions? Jacks as always came through, how much longer that will last with their tie in to northern tools is a good question. As before Jacks sent my parts to my forward deployed military base with no issues via USPS. Northern as always sent a similar order.... oh that's right they cannot figure out that a military address is not subject to shipping restrictions for machined parts and tools and they messed around and made me pay extra... (your tax dollars wasted ) to reship via ship-it-APO... (shout out to another Vet Run business that does not mess around.) so Jacks? GTG.. Northern... the special needs step child."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2022-07-24

Snatchy Indeed

"Cost effective for a darn fine quality produ ct."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-07-20

transfer inlet box

"fast and easy transaction"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-07-19

easy!

"found what i needed fast and easy to check out"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-07-19

Good Tool Reasonable Price

"I purchased a Bora sheet good handler and have been very happy how easy transferring plywood has been from storage to the table saw. Probably as good as building one and certainly smaller."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-18

Harbor Freight Guys great shopping

"Very easy to sort through the options for what I was looking for, Sooper online shopping experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2022-07-17

question

"e mail said free shipping but u charged me 11.60 i never get the deal promised"


Verified
5/5

2022-07-15

A dream experience

"great products and easy ordering process. Can't wait to receive the equipment."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-07-14

Deal

"Awesome deal and price, love the free shipping, total cost savings to me was around $190.00. Thanks again!"


Verified
5/5

2022-07-14

"Website easy to navigate through."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-07-13

Quick and Efficent

"Everything I needed and nothing more "


Verified
5/5

2022-07-12

Great Place to Shop

"Nothern Tool offers very competitive pricing. I've ordered from them before and have never had any issues. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2022-07-11

Delays in shipment, still don't have it.

"We selected Northern Tool to purchase this item because of best available advertised delivery. That delivery has now been pushed out to August 17 estimated. We would not have purchased this if we knew the ultimate delivery date would be so late.

We do understand supply chain difficulties, and that Northern Tool needs to rely on their suppliers for accurate delivery information in many cases. Whoever was ultimately responsible, there has been a big miscommunication somewhere and it is creating a hardship for our company.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process