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Product & services pricing
4.01/5
Chance of future purchase:
4.12/5
Shipping & packaging:
3.48/5
Customer service:
3.92/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2021-12-17

wood tool

"Looking at other sites for a kindling maker, read alot of reviews and many wished they had purchased the Original from Northern Tool, so I DID"

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Verified
5/5

2021-12-16

"Had chat with Danielle and got answers immediately "


Verified
5/5

2021-12-16

Just what I ne

"Easy to use website. And good variety of different products."


Verified
5/5

2021-12-15

took 2 minutes to spend 200.!!!

"flowed very easy getting it ordered"


Verified
4/5

2021-12-15

Crozier Rep#227 was very helpful!

"Tech support reason used Northern Tools"

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Verified
3/5

2021-12-14

"Never received $5 discount code via email before ordering."

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Verified
4/5

2021-12-14

"Recommended by my neighbor for a Christmas gift. I prefer catalogue shopping, but time got away. Spent a couple hours browsing for other items, once I found the initial gift product I wanted. I'll be back for more shopping via catalogue or online later! Thank-you! "

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Verified
5/5

2021-12-14

Two thumbs up

"Great service and excellent delivery times"

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Verified
5/5

2021-12-13

"fast and easy very good experience "

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Verified
2/5

2021-12-13

Disappointed

"Purchased a garage heater and within the first day heating element quit working, no information provided for returning it or contact info. Probably won’t shop there again "

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Verified
5/5

2021-12-13

Awesome and fast

"Great service and fast delivery "

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Verified
5/5

2021-12-13

Awesome

"It i very easy to buy good tools"

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Verified
5/5

2021-12-13

Prompt & quick delivery

"My order came with no problem .on time"


Verified
2/5

2021-12-13

Missing part

"Easy to order as a member, reasonable shipping speed and Nice packaging. The only thing there was a part missing. Many emails and many promises and no part as of yet. But am assured there doing the best they can. I’m disappointed to say the least. I remain hopeful that my part will come in but I’m not holding my breath."

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Verified
1/5

2021-12-13

Wrong purchase

"I made the wrong purchase on an air compressor. I have ADHD. Didn't look at the requirements on the impact wrenches and tools. My fault. Wanted to return the compressor for a better one and was told that I'd hafta pay a return on the item. I didn't even open the box. Would like to have the return shipping paid for so that I can get a better compressor. Thought since it had so many reviews that it could handle the tools I'd be buying from Northern Tool. That's pretty much what I got going on at the moment. I'd Sure would appreciate any help due to the better compressor costing more. TY"

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