"Had a space foam mattress from over 10 years ago, cost over $3k. Was a little tired, lost much of it's form and I believe was causing back issues due to how far I sunk into the bed. Heard about these online beds from an article and started looking. Initially, was swayed by Casper due to being in market longer and having a lot more presence online overall, even though a friend did recommend Novosbed. Got the "one size fits all" Casper and started my 100 day trial. Initially was impressed with it, however after about 60 days both my wife and I started to get aches. It really is a stiff bed. Asked if they had alternatives and they sent a "topper" which really didn't work. That's when I started looking at Novosbed more seriously - they had more options. I read the materials on the site, and used the information they provided based on the way we both sleep to make the right selection. After the order was processed a customer service rep emailed me to ensure that I had done the proper due diligence in the selection, trying to maximize my comfort - that was a really nice touch. I've now had the bed for 3 months and could not be happier! I sleep like the dead on this thing - it has the perfect balance of soft / support for a side sleeper (I chose the middle firmness model). Don't be swayed by the marketing, go with Novosbed! Canadian too, great company IMO."

"After much delegation, I decided my next mattress would be a memory foam, and after being put off by the price of many big name memory foam mattresses, I found Novosbed. I was hesitant about ordering a mattress online, however after reading their 60/120 day guarantee, there was nothing to lose. I ordered a king Aria on a Tuesday night and immediately received an email from Novosbed asking me about my sleeping habits, if I preferred a firmer/softer mattress, slept on my back/side etc to confirm that the Aria I had ordered would be suitable for me. The mattress shipped out the next day and I was provided with a tracking number as well. On Thursday in the afternoon, the mattress arrived. I was very happy when it took only two days to arrive, as my bedframe at the time was going on 7 weeks. It was a bit cumbersome to move the box around with the mattress rolled up on the inside but I managed by myself, it would've definitely been easier with another person. My first night sleeping on the mattress was great, I woke up feeling refreshed and alert. I took no time at all to adjust to the new mattress, after reading about how some people have a transition period when getting used to a new mattress.
The initial smell was definitely noticeable, but not unpleasant or unbearable by any means. Once you're in the same room for a bit, you don't notice the smell anymore. The smell lasted maybe a week, tops. Novosbed's customer service has been exceptional, replying only a few short hours after I emailed them questions regarding the mattress itself. I would definitely recommend Novosbed to anybody looking to purchase a memory foam mattress"

"Very impressed with the bed and with the customer service. I had bought one and tried it out for a month, and found it was just too soft for us. Returned it, with no problems, ordered the more firm product, and am sleeping like a baby. Great product................and you can compare it to the much more expensive ones, which I had owned for many years. This is just as good, for less than half the price."

"Easy to use website. Clear product information. Helpful sales staff. Quality products. What more can you ask for?"

"I just placed an order for my second Aria mattress and foundation for use in our guest room. We've had our original mattress since last August and have been thoroughly satisfied with the product, customer service, and the delivery process. When I called and identified myself as a returning customer, Caitlin immediately pulled up my information, which made the ordering process a breeze.

I find Novosbed to be a great product at a competitive price with outstanding customer service."

"This is the bed that my husband and I have been waiting for all our lives.
I chose this bed for the price. Years back, I had tried a sleep number bed and sent it back because it was awful. I had always wanted a memory foam bed but could never afford one.
When my husband complained that we had to get a new bed after 30 years and his bad back and me having numbness in my hands, I googled up beds and Novosbed came up in the thread. After tons of research, I decided to give it a try because we had the trial period and because of all the positive reviews I had read. Since we got our bed, I have recommended it to my son who also purchased a bed and loves his too!!
Thanks Novosbed!!!"

""The best way to purchase a bed ! We looked in a few stores and didn't really like the service we got or the information we were receiving . Then we found Novosbed and we are very happy we did. Thanks for the great experience."
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"Very satisfied with the mattress. I have 3 herniated disc in my back makes it hard to get a good night sleep. Since getting the mattress set I have slept great the best sleep in 10 yrs"

"We had a coil mattress for the longest time and began getting a soar back. We looked into the foam mattresses but found them too expensive. When I came across the Novosbed and saw the prices I first thought that is would be a cheap imitation but right from the first night we had an amazing sleep and after almost two months of sleeping on it is still amazing.
Thanks Novosbed""

"I've had my Novosbed for a couple months now so decided I could now provide an informed review.
I've worked shift work my whole adult life and as anyone who does such work will tell you I had not slept well for more years than I can count. That is no longer the case. My Novosbed is allowing me to sleep like I've heard others sleep, well and deeply for the whole night. I've never owned a good bed before and rave to anyone who will listen about how well I sleep now.
Best money I ever spent!
The trial period and the online reviews made the risk very small but almost as important was the owners online presence. I really was impressed by this fact more than any other. All beds have good and bad reviews but the fact the owner responded to many if not all online comments sold me on the idea of giving Novosbed a try"

"My wife and I waited a while to write this review because we wanted to spend several months on the bed before giving our opinion. We can now say this is easily the best mattress we've ever owned. The comfort level of the Harmony mattress is such that we fall asleep about 3 times faster than before with little or no turning. We compared this mattress to several Tempurpedics and I find our mattress at least as if not more comfortable. I've never felt overly warm so the cooling gel seems to be working great. My lower back pain has gone down noticeably since I've had this mattress. The ordering, shipping and communication with the company was easy and well managed - the 120 night trial is certainly reassuring. I also now use the pillows that came with the bed and although my wife isn't a fan of memory foam pillows I find them very comfortable and they certainly help relieve neck pressure."

"My husband and I are very satisfied. We are a senior couple and we both get a good nights sleep. We have tried other mattresses...many other...but nothing has suited us both equally until we got this mattress. On top of that, the mattress is still being used on the floor as our new bedroom furniture has yet to arrive! Getting up from the floor isn't easy at our age, but at least the mattress is comfy!"

"We bought a Classic but it was far too firm for our taste, as we were transitioning from a coil to a foam mattress. We decided to exchange the Classic for the Aria, which was recommended by Customer Service, and we are extremely happy with the quality of our new mattress and Novosbed's customer service. The delivery was extremely fast (within 48 hours for both mattresses), and the exchange process was handled swiftly and without any question. Novosbed truely stands behind its 120-night free trial policy. As for the price, it's at least 50% less than the major brand. What more can you ask for?"

"Everything you need to see is right there on the site! Easy.

The mattress came relatively quickly after the order was placed, unpacked pretty simply (although it is a stone bear to move- weighs over 100#!), and we were sleeping on it that night. I also liked that the customer service representative called to verify our choice BEFORE they sent it, to make sure we knew what we were getting, and not only wanted, but NEEDED what we chose.

We slept well, not only due to the quality of the mattress, but also because we knew, if we decided we didn't like it, we had the opportunity to send it back. That, in itself, was a major plus for us.

We primarily chose Novosbed for the trial period, followed by price. Knew nothing of the quality, having only heard of Novosbed shortly before we began researching companies.

We discovered Novosbed during a Google search for mattresses, having heard that some manufacturers/sellers had trial periods. There are a few others, but Novosbed's site and information seemed the best."

"I live in Canada and wanted to buy a memory foam type mattress. I checked the local stores, but the price and service that was offered was terrible. I searched online and found Novosbed. The site was easy to navigate and the ordering process was painless. Customer support was very helpful with my deferred delivery request. The bed itself is amazing, and we ordered the king frame to match (which was very easy to assemble). My wife is a poor sleeper but after a few nights on the bed she commented that she has never slept so well. We have a 22 month old and a 7 week old, so we don't get a lot of sleep but at least it is quality sleep with this mattress. I already tell all my friends and family about Novasbed, so if you are looking for a great bed that is priced aggressively you should check them out."