"Very good product for the price.
Website is very user friendly."

"I can't believe they can just sent mattresses in the mail! I wasn't even home... my wife and daughter set it up themselves. We are incredibly happy with the mattress. Our prior one was great but it was 10 years old. We just kept the old box spring, threw the new mattress on top, and BOOM! No more back problems. Wonderful!"

"I came across an ad for Novosbed while surfing the net doing research on low VOC foam mattresses. We'd tried another major name brand one in a local store but I read there has been significant issues with fumes causing health issues so I was trying to find something else as comfortable but safer. Novosbed filled the bilI!

I was hesitant to order a mattress online but after reading about the Novosbed no-hassle return guarantee, I realized I had nothing to lose by giving the Harmony mattress a try. It's one of the best things I've ever done! I have allergies and was worried about off gassing from foam so the low VOC variety that is used in their mattresses was important to me. There was some smell when the plastic was first removed so we left it in another room for a couple of weeks. It didn't take long to dissipate. Once we got a chance to sleep on it, we were very impressed by how comfortable it was. It was summer and we did find even the Harmony, which is the coolest one listed, to be a bit too warm but that was remedied by putting a fibre bed on top. It gives us a bit of an air break and now it's the most comfortable mattress we've ever owned! I have sore hips and my back hurts when I sleep on it for very long so I spent most of my nights on my old mattress tossing and turning, trying to get comfortable. Not anymore! Even though this style of mattress is listed as being only moderately comfortable for a back sleeper, both my husband and myself find it very comfortable for both side and back sleeping. I wouldn't go back to a regular mattress ever again! After trying it out for a few weeks with our old foundation, we ordered the wood foundation from Novosbed and discovered that it's even better once it has a proper base underneath it.
One of the free pillows that came with it didn't re-inflate properly so I had to contact customer service. They were fantastic! Polite, helpful and made sure the pillow was replaced promptly. We also ended up ordering an Opus pillow for my husband as he didn't want the curved one and he finds it very, very comfortable. Over all this was one of the best bed-buying experiences we've ever had.
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"Our new Aria has been a godsend while I recover from knee replacement surgery; so much so that we're thinking of ordering another for our spare room. First read about these young entrepreneurs in the Financial Post in 2014, with a bit of scepticism. Kept looking for negative reviews. Now we know why there aren't any. My email chats with their customer service rep to discuss the different products were clear, friendly and without pressure. The mattress arrived as scheduled; concerns about sensitivity to smell disappeared after a couple of weeks as it gassed off quickly; and the improvement in our comfort level is priceless. And we never have to meet another mattress salesperson -- ever again!"

"Outstanding service. We chose the Aria model and have now been sleeping on it for over 2 months. This is by far the best mattress me and my wife have slept on. The mattress was actually delivered in 3 days which was amazing. In short the whole experience was awesome.
I love that they list the mattress materials. The trial period was the deciding factor in buying the mattress because if we didn't end up liking it we could return it."

"The customer reviews, quality of the mattress, the trial period and of course the price made the Novosbed mattress irresistible. What clinched the decision was the conversation I had with customer service. Sophie was amazing, patient, knowledgeable and patient with all of my questions.

I found Novosbed online while I was looking for information about mattresses. Spoke with Sophie for over an hour. She was extremely helpful and made this purchase effortless to make.

Shipping was quick and efficient. How pleased was I with the clear instructions for assembly of the mattress frame and for decompressing the mattress?

There is no hesitation on my part in recommending this company and their mattresses.
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"Our experience with Novosbed has been excellent.

From the outset, Caitlin and Sophie provided my wife and me with clear, practical information about the mattress, frame and pillows that interested us. More than capable representatives, these ladies were personable and articulate, eager to help.

When our items arrived in a timely manner, we discovered the frame was well built and easy to assemble. The true test, however, came when we slept on our new Aria mattress for the first time. My wife says "the new bed is firm yet comfortable; I enjoy a great night's sleep and awaken well rested." Marveling that it has taken no time whatsoever to adapt to our new mattress, I second her motion and add that the two contour pillows included as an incentive are well made and provide superb support.

After I called Gaille this morning and ordered a second mattress, the affable Manager of Operations asked me if I would mind penning a review for Novosbed. It is my pleasure to write this review.

For our family, Novosbed combines a Canadian company offering an exemplary product at an attractive price, first rate customer education and support and free shipping....a win-win experience.

Sincerely,

Jack Allen
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"" I've had the Aria for two and a half years and absolutely love it. I feel well rested and it's so great to wake with no aches or pains. I recently ordered the Adagio pillow because I read that it was best for side sleeping...well it's simply the best. I think my family and friends are tired of me talking about Novosbed, but I can't help it. I'm impressed"

"I was referred to Novosbed by a friend at work, and we are very satisfied with our mattress!
We had never had a memory foam mattress before, did some reasearch, asked many questions and tried some different beds in stores, and finally decided on the Classi. Even after all that, it did take my better half a few weeks to get used to how you sink in, but both now very happy we took the leap.
One thing I didn't realise before we had memory foam was how the mattress can get firmer when the room is cold and a bit softer when it is warm. I really like it, is almost like we can change how firm the mattress is with a thermostat.
A big concern we had was what base to use, I decided to build my own low, Japanese style slat base and the customer service ladies were very helpful for with the weights and specs to build to."

"Love my mattress! I ordered the Harmony and it's awesome and soft. I melt right into it :) My husband usually likes firmer mattresses but I think he's coming around on this one lol"

"I ordered a novosbed classic because I like firm mattresses and it's exactly what I wanted. I love it and am sleeping great every night!"

"Great experience ordering our bed, which arrived within 2 days; customer service and follow up was brilliant. We did quite a bit of prior research on what we liked/wanted in a bed so we had a good idea what we wanted. Still, customer service went through a brief questionnaire with us to confirm. No risk purchase and we love our bed! "

"My Novos bed, Aria, arrived on time. We did have a few days where we smelled the off gassing but it wasn't so bad that we couldn't sleep on the mattress. I love sleeping on our new mattress. My husband can toss and turn and I don't notice. It is partly due to our upgrade from a queen to a king size mattress but it is certainly also due to the wonders of the Aria mattress. It's a keeper and I highly recommend the company. Wonderful customer service as well."

"A great online shopping and delivery service experience. Novosbed definitely helped back issues compared to spring mattress. Excellent $$ value...
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"I have recommended Novosbed to many of my friends and family. We are extremely pleased that we bought from your company."