ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2016-09-20

It's been 3 months....

"Still haven't received my order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2016-09-19

Out of Stock

"Should have some sort of timeline on the mobile site of expected arrivals for stock. Possibly order and wait options? "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2016-09-19

"Paid and didn't received product"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2016-09-19

Unprofessional

"Approx 20 days after placing an order for two molle pouches (when ordered, both were listed as "in stock"), I still hadn't received a tracking number. I thought that using it, I might be able to find a possible reason for having not yet received them. I emailed an inquiry. The following day, I received an email reply from "Joshua". His response was akin to "Sorry, we've been swamped and are a little behind. You'll get your tracking number, in about a week after we send your order." That was approx. 4 days ago. Still nothing.
I'll try to cancel the order.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2016-09-19

"After several emails and numerous calls leaving voice messages, I still haven't received my full order yet. Nor has anyone tried to contact me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-09-19

"After one month I so have not received any notification that my order has been shipped or even processed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2016-09-19

Easy Peasy!!

"If all orders were this easy I buy more stuff on line. You must show others how to make their ordering this easy.You are great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2016-09-19

Excellent Site

"Really liked the site and what it has to offer. Will definitely revisit for all my outdoor/airsoft/military needs in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2016-09-19

Best shop ever

"Great shop. Very good quality, great and fast service worldwide"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2016-09-19

Nice Web site

"Everything went smooth. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2016-09-19

delivery and customer service ****

"I waited and waited then called and left several phone messages all of which were not returned. I then sent an email which was finally returned telling me that what I ordered had been back ordered. I was not given a shipping date. I followed up over a week later asking for some kind of idea when I might expect my order with no response. Now I finally get shipping information. I WILL NOT use your site again and I WILL discourage anyone else from using it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2016-09-18

"Did not receive bag i order and couldnt get ahold of customer service to cancel order and still havent recieved my money back and its going on 2 months "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2016-09-18

Absent after the order

"I placed my order months ago, and still haven't received any of the items. Everything is on backorder, and there is no follow up, no updates, and the website gives you no information. I'll never spend another dollar here!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2016-09-18

Horrible

"I ordered my product 18 days ago. I contacted/emailed customer service on day 14 and inquired about my order and was told they would follow up in 24 hours. No follow up received so I emailed two more times and 4 days later received a email saying my order should ship this week or next week. I buy a lot of clothing & gear, this was my first & last purchase with Opsgear. Very disappointing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2016-09-17

Terrible service

"I Ordered items on aug 8 I still have not received them. I work in law enforcement I will never order from this site again. And will be telling others also to do the same. Very disappointed.... "

Detailed Review Benchmark + -
Likelihood of customers making future purchases