"Not happy. Order arrived at Fort Worth Ups Depot
on 5/29/2009 at 4:38 AM and shows out for delivery
but I have not received it. Tracking Number
1Z4865860343570232. UPS said only the sender
can iniate an investigation. Please help."

"Super fast shipping, excellent prices. I will certainly buy from OEHQ again! "

"This is a good place to find what I need for a car that is difficult to find parts for. The price was good although the shipping cost was a little high as well as the delivery time was a bit off but all in all not bad."

" Received item in excellent condition, well packaged, but it took two weeks to arrive even though it was shipped UPS and the shipping cost was 40 percent more than the part cost. Technology enables us to order almost anything on line,pay for it instantly but transportation takes the lustre off the whole process. My experience with OE Parts however, was trouble free"

"Prompt service/shipment - customer service responsive when notified that the wrong part was shipped - received new part within 3 days. Will order again in the future."

"One of the best gm parts specialist of the world - I am Walter from austria and I love us cars...
Tank you for your help !"

"AC delco fan motor p/n 15-80205 does NOT come with the heat shield as shown in the image. I found this out after ordering 15-80205, to replace the original unit in a 1998 DeVille, and not getting the heat shield. When I called back, they said that the heat shield p/n is 52491784 and is only available from GM and charged me an additional $15.54 w/shipping.
The true replacement for the original blower motor appears to consist of three items:
p/n 15-80205, p/n 52491784, and p/n 52494110 (instruction sheet). The instruction sheet is important because two rubber ribs have to be removed from the firewall to accomodate the redesigned blower motor."

"negative:
- web pages could be better
- plain text password
- duplicate copies of "Order tracking information"

positive:
- quality parts only, so I don't waste time checking out unknown trade marks
- easy identification of correct parts
- prompt answers on e-mail
- accept non-US credit cards
- easy to use my freight forwarder as shipping address

Yes, I will use OEHQ again."

"The service was excellent. I was well informed through email of the item being shipped. The item arrived in A timely manner in great condition.
Thanks"

"I ordered the parts on Monday evening and received them by Wednesday, with standard shipping. Good OEM parts at a good price, plus good service."

"Excellent service. Product exactly as described."

"Very fast shipping. I ordered replacement parts for my camper and they fit perfectly. Replacement parts were exactly like the originals."

"This site was recommended by a friend. It is a little difficult to search the site, but I did find what I needed. The order was processed and received promptly. They worked great and the price was right. I’ll likely use this site again. "

"I received the wrong part because your website listed it as a rear brake adjuster and it was actually the rear parking brake adjuster. I paid for over night shipping and was told I would not get my shipping cost back even though the web site listing was the problem. I still have not received my refund for the part and part was returned last wednesday. I would be very hesitant to recommend your site because the customer service just isn't there.
PS I think I am entitled to my shipping expenses back since it was not my error."

"Item arrived the next day , exactly what I needed. and great quality"