"I found my dealings with Oak Gems to be very easy and professional. The service was excellent and the staff very knowledgeable. Buying jewelry or any high ticket item on the Internet is always fraught with anxiety but Oak Gems immediately helps you put those reservations aside. Trustworthy!"
"Oakgem.com has *beautiful* pieces and they are very competitively priced. I bought an estate ring that arrived quickly and is absolutely stunning. The Oakgem staff were very helpful and answered all my questions via email without delay. I would definitely shop with them again!"
"Excellent merchandise, flexible returns, great customer service!"
"I ordered an item from Oakgem, but my wife decided it was a bit too fancy for every day use. We returned it to exchange for a similar item without any trouble. Both estate items appeared to be completely new. I'd order again from Oakgem"
"Oakgem provided me with wonderful service and fantastic BVLGARI 18K and Sterling cufflinks, and studs for when I go out in a tuxedo. The quality of their items is top-notch, and their fast shipping with tracking is the best. I highly recomend this seller."
"The Tiffany diamond earrings I received were gorgeous and a great value compared to the original retail price. Shipping was fast and I was very very pleased overall. I will definitely purchase from OakGem again!"
"I recently bought a vintage piece of jewelry from Oakgem.com. I had been looking at the piece for over a year and I did quite a bit of comparison shopping because they don't negotiate their prices and I had to be sure I was getting a good deal. But even after exhaustively looking at rings I couldn't find anything comparable in that price range. Finally I bought the ring which was around 1500. I choose to call and talk to a person instead of using the online ordering. From my first contact I got great service. She listened to my story about wanting the ring and shared in my joy about the purchase. She seemed genuinely happy for me. I think buying jewelry should be a pure experience of joy and it was. The ring came in a timely fashion in a beautiful box. It was just slightly too small for me and when my local jeweler didn't want to risk breaking it, Steve ( the owner) at Oakgem offered to have it sized for me locally and take the risk himself if it broke. So I sent the ring back and he sent the ring to NYC for sizing. It was a notched coral ring and the stones had been custom made into the shank of the ring. So sizing was tricky. In the middle of all this Hurricane Sandy hit but this did not slow down the process more than a few days and the Oakgem shop has flooding. Even with the flooding, I felt like my ring was a priority. They could have charged me anything for the sizing (they had me over a barrel) but they came in way low at only 57 dollars which isn't bad at all for going up a half size on a ring with such a large shank which required buying gold. My daughter just had a ring sized here in Atlanta and she was charge 80 dollars for going down a size. Plus he charged me nothing at all to ship it back overnight. He overnighted it to me before I had even paid for the sizing. I ended up getting it an hour after I paid. I was thrilled of course. I though for sure it was going to be another day or so. I was very impressed with the professionalism of everyone I spoke with at Oakgem. Everything was first class and I can tell you that they are very honest and their prices were competitive with everything else I saw on the market. I absolutely will buy jewelry from them in the future. "
"I called a few times for some questions and followups and customer service is great. Prices of items are competitive."
"This is my second purchase from Oakgem, and I couldn't be happier with the service and the jewelry I've purchased. Communication is excellent, and products are shipped quickly and very well packaged. The jewelry arrived in pristine condition, and beautifully presented in the original designer presentation box, even wrapped in tissue! This particular order was placed the day Sandy hit Pennsylvania, and even battling the storm damage and lack of power for several days, Oakgem still pulled through for me faster than most retailers do in terms of delivery time. I have 100% confidence ordering from Oakgem and recommend it highly."
"I have been dealing with this company for the last year. They are are honest, reliable and professional. Their prices are fair. I have found that all items that I purchased are authentic and promptly shipped."
"Awesome! Reputable and reliable dealers. I am a repeat customer."
"Very nice people and great to deal with. Everyone was helpful and responsive and I LOVE the earrings! Can definitely recommend highly."
"Oak gem was easy to work with and reliable. I made a second purchase as soon as the first one went so well."
"Great price, item condition as described, and fast shipping. Thank you Oakgem. "
"First class....Gorgeous bracelet...great price...DELIGHTED...thanks again"