"Nice source for good estate, high end jewelry. The 1 time I called in to ask questions about (a) the color of a stone and (b) an apparent blemish in a bracelet, the response was: (a)unsatisfactory (apparently looked at the website photo, not the actual product and gave a quick, inaccurate answer), and (b) "Oh that just needs a good polish" - I think they should have polished the (expensive) item - which I did buy anyway (and managed to polish myself)"