"The chicken fried steak had very very little meat , and a ton of breading.
It was terrible, my first time ever getting an order from these people. And last"
"The filet mignon are amazingly good. The marinated salmon filets are a gift to my niece and nephew who love them. The ground beef is always good to have on hand for meatloaf, burgers etc.
All I ask is PLEASE BRING BACK YOUR PrIME RIB SLICES!!! They have been out of stock for 5 months- that is unacceptable! For a company like yours. "
“We're hanging this one on our fridge! Thanks so much for the 5 star review. We appreciate your business and loyalty. We will make sure to share this feedback with our product and development team in hopes of bringing back the prime rib slices. ”
"Easy website to navigate and loads of special offers and discounts. Best of all the choices of meats is excellent and are superior quality and price than I've found at any local grocery stores. My order was delivered earlier than expected in a syrafoam cooler with plenty of dry ice so all the contents arrived still frozen. Overall a most satisfactory experience."
“Cue the happy dance. This is the feedback we live for. We are hanging this review on our fridge. Thank you so much for your business and loyalty to the Omaha Steaks brand. Hope to see you soon! ”
"Steaks, franks, burger were all excellent. The potatoes and the country fried steaks were disappointing."
“Can you please send us an email to custserv@omahasteaks.com with the Subject Line "Reseller Ratings". Your 100% satisfaction is out #1 priority and we would be happy to reimburse you for the Chicken Fried Steaks. Happy to hear you enjoyed the Filet Mignon burgers - pure burger perfection, right there. ”
"EVERYTHING WAS GOOD BUT THE FILETS WERE WAY TO SMALL FOR WHAT YOU WERE PAYING FOR!"
“So happy to hear! Just like appetites, Omaha Steaks come in many different sizes! If this one didn’t fit your appetite, don’t worry, we have plenty of other sizes to choose from! ”
"I would give zero stars if it was an option. Order was a gift and the individual arranged to work from home so they would be there for the delivery. Tracking system was unavailable and we were told twice that it was out for delivery. Finally at 10:30 PM the tracking was updated to move the delivery out another day. No one could tell us if the steaks were in a location with a freezer or if they were sitting in a delivery truck somewhere. Thus is not like ordering a shirt from Amazon that gets misplaced for 24 hours. This is August and no one wants to come home and find a box of potentially spoiled meat sitting on their porch. They really need to have a better hand on where their product is at all times. "
“We’re committed to delivering experiences that bring people together – especially during the summer – and we’re so sorry to hear your Omaha Steaks order arrived too late for all to enjoy. Please send us a private message to custserv@omahasteaks.com so we can make this right. This definitely isn't the experience we strive for. We look forward to hearing from you.”
"Apparently, the once amazing Omaha steaks, thinks it's acceptable to ship days later than agreed at purchase, and not bother to let you know what is going on with your order until chase them down (and then hours later and with no options for how to correct their actions and/or receive your order in the time frame you originally agreed to).
They had my order "in progress" for over half a week, is part of it going to be rancid by the time it gets here (which will be after our family event that they have ruined by taking the budgeted money last week and providing no meal or even time to gather additional funds and plan/purchase another meal)?!?!?!?"
“Oh no! This definitely isn't the experience we strive for. When you order from Omaha Steaks, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. Can you please send us an email with the Subject Line "ResellerRatings" at custserv@omahasteaks.com, so we can look into this? We are so sorry to hear about the food not being there in time for your family event. We look forward to hearing from you. ”
"Food was awful.
Steaks has so much fat in them, so chewy and no flavour
Air fried chicken steaks, more like dog food covered in breadcrumbs, grizzle, no taste.
Breakfast sausages, noi flavor, were given to the dog.
Pork chops, once cooked with hardly any meat, are tiny sizes.
"
“Oh no! This definitely isn't the experience we strive for. When you order from Omaha Steaks, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. Can you please send us an email with the Subject Line "ResellerRatings" at custserv@omahasteaks.com, so we can look into this? We look forward to hearing from you.”
"My husband and I received Omaha Steak Meatballs as a gift, and the Meatballs had pieces of Bone in them and we will not be ordering them again!!! Jo-Ann and Paul Round"
“We are so sorry to hear about your recent experience. This definitely isn't the experience we strive for. Let us make it up to you! We proudly stand behind our 100% satisfaction guarantee. Can you please send us a Direct Message to custserv@omahasteaks.com with the Subject Line "Reseller Ratings" so we can look into this? We look forward to hearing from you. ”
"Received meals as gift. My husband has incurable cancer. Tasteless and I would be embarrassed to tell the people who gave us meals how bad this one was. I wouldn’t gift these meals to anyone. "
"Received as a gift. Tried the chicken fried steaks first. They were pretty disgusting. Old meat taste in my steak. Looked like table scraps formed inside a batter coating. Threw them away. "
“We’re sorry our Chicken Fried Steaks weren't a hit with you, but we have so many other delicious favorites to try! Can you please send us a private message to custserv@omahasteaks.com with the Subject Line "Reseller Ratings" so we can find the right one for you.”
"This was so bad! The chicken piccata was worse than a lean cuisine.we just grilled two filets and gave them to the dog.In looking at reviews, I am shocked. In years past, the steaks were small, but still reasonably good. Shame on this company!"
"I was offered $50 reward for delayed shipping, arriving after Christmas, during checkout. I chose this option, and was never given the reward. I contacted Omaha Steaks and was told my order didn't qualify even though I was given the option during checkout. Shame on Omaha Steak company for false advertising and poor business practices. "
"
I was so looking forward to receiving nice tender filet mignons, and tasty pork and burgers. All at50% off! What an inducement, what I received was 4 tough tasteless and chewy filets, the pork was average and definitely on the dry side despite being wrapped in bacon. The quality of their meat is mediocre and overpriced at their so called 50% off. Buyer beware you are not getting any deals from this company. "
"I have sent Omaha steaks in past but will not any longer. we received a package as gift. the steaks were great but when I grilled the burgers they were extremely greasy. I had to place on paper towels to absorb some of the e grease. still when I bit into the burger grease dripped out. "
A rep from Omaha Steaks, OmahaSteaksDJ, has responded:
“We’re sorry our Chicken Fried Steak wasn’t a hit with you, but we have so many other delicious favorites to try! Can you please send us an email to custserv@omahasteaks.com with the Subject Line "Reseller Ratings" so we can look into this for you? We proudly stand behind our 100% satisfaction guarantee. ”