ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-05-17

"I bought a Nikon D5000 kit as a graduation present to my son. I am not very familiar with cameras but Thomas, one of your associates, answered all the technical questions I had in mind. He was very nice and courteous...a breath of fresh air since costumer service people nowadays are barely there to help costumers.

I would certainly recommend them to anybody who wants service like I did.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-17

"Exceptional service. I found the OneCall.com website listed via the Klipsch loudspeaker site as a distributor and found what I was looking for at a great price. The phone service was great when I called to ask some questions about returns. I ordered another set of speakers for my deck at the same time, both arrived packed securely and I placed another order for an audio rack. I highly recommend OneCall.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-16

"One Call has once again proved that they are tops in customer service. Every experience I've had with them has been extremely positive. With this purchase, I happened to cancel my order before delivery, and they were gracious and worked with me to have the item returned the easiest cheapest way possible. Whenever I have a purchase in the future, One Call is where I will go first."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-16

"Nice Service!!! Due to I am in business trip and I prepareto buy me first one Denon receiver. OneCall customer service call me and let me know the international credit card can not be used directly in Onecall. It is is helpful to me for the credit card confirm and Onecall was shipping so quickly. Nice seller."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-15

"Excellent shipping and communication during the shipping process. Very friendly on the phone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-13

"I can not say enought good things about onecall.
The price was good and ordering was easy. Asked alot of questions and they the right answers.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-12

"OneCall is the best online retailer I've ordered from, and I've used many over the past five years (flat screen TVs, digital cameras, cordless phone systems, etc.) Chris at OneCall was particularly helpful to me in answering questions before I finalized my order (a Denon AVR and a Samsung Blu-ray player). I placed my order last Thursday afternoon. Two hours later, I received an email that the items had been shipped and the FedEx tracking number. Although the estimated delivery was in 5-7 business days, the order arrived on Saturday, two days after my order. Both items were in their sealed original mfger boxes. They've been installed and are working fine. I'll definitely use OneCall again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-12

"I have ordered several pieces of electronic equipment from Onecall and I have never had a problem. They always ship promptly and they double box everything, which is rare these days. I would absolutely order from Onecall again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-11

"Good price. Prompt shipping. Good tracking info. Product was exactly as advertised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-11

"Excellent Prices and Service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-10

"Today I am placing my second order in 30 days from OneCall.com fast no hassle delivery excellant and friendly customer service. I am very pleased with OneCall and the wonderful selection of merchandise offered"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-10

"OneCall was super easy to deal with, and shipping was extra fast. I would absolutely recommend using them to anybody!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-10

"I had never heard of OneCall.com before placing my order. The overall process was great. I placed my order for a new camcorder on Tuesday and had it in my hands on Friday with free shipping. I will definitely do business with them again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-10

"Outstanding on-line retailer. I have been a customer of Onecall for 5-6 years. Onecall is consumer-oriented, professional, knowledgeable and very reliable. On a scale of 1-10, I rate Onecall:10+"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-10

"Prompt shipping and product just as described."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A